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Antonis Mylonas is listed as Customer Success Engineer at Transifex, a company with 78 employees, based in Kallithéa, Attiki, Greece. AeroLeads shows a matched LinkedIn profile for Antonis Mylonas.
Antonis Mylonas previously worked as 2nd Level Technical Support Engineer at Skytelecom and Wireless Network Technical Support Specialist at Skytelecom. Antonis Mylonas holds Bachelor Of Science - Bs, Computer Science from Hellenic Open University.
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I have over six years of experience ensuring customer success and a passion for exploring new technologies and methodologies. Currently, I am sharpening my skills and expanding my knowledge while working at Transifex. My main focus is on integrating new technology and automation into our workflows.My professional background is in IT and SaaS support within the telecommunications and software industries.
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Athens, Attiki, Greece
- Deal with customer’s technical queries directly, ensuring a prompt and efficient response in accordance with Company procedures.- Provide step-by-step technical help, both written and verbal and deliver solutions to both technical and nontechnical end users.- Provide solutions and workarounds for product's issues by researching, diagnosing, and.
Athens, Attiki, Greece
- Incident Management, NMS Monitoring, provide consultation to NOC/1st Level, escalate technical issues to vendor, issue trouble report and follow up resolution, perform special performance measurements, monitor daily performance and create reports- VIP customer support.- Create training material and documentation for Tech Support and Field Tech.
Athens, Attiki, Greece
- Provide support for retail and business customers.- Manage multiple communication channels and maintain stellar CSAT on a personal and departmental level at all times.- Help with the training and support of new team members.- Perform proactive monitoring of our services and run health checks on our network as well as help with the planning of upgrades..
Athens, Attiki, Greece
- Remote troubleshooting for LTE, ADSL and FTTx connections for enterprise customers- Support for IP PBX products through providing solutions to the customers' needs- Networking support- Monitoring both internal and customer requests so they can be completed in a timely fashion
Athens, Greece
- 1st level support for Cosmote customers- Remote troubleshooting focused on telephony, internet services and equipment- Identify, resolve and escalate customers' issues- Respond to customer queries and provide information with a focus on quality and efficiency- Training of new team members
Other employees you can reach at transifex.com. View company contacts for 78 employees →
Haralampos Syntyhakis
Colleague at TransifexGreece, Greece
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Carlos Olvera
Colleague at TransifexCuautitlán, México, Mexico, Mexico
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Sodetou Ngatat
Colleague at TransifexDouala, Littoral, Cameroon, Cameroon
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Gonzalo Rodrigo Ruiz
Colleague at TransifexMadrid, Community Of Madrid, Spain, Spain
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Stelios M.
Colleague at TransifexKhaniá, Crete, Greece, Greece
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Eleanor Sa
Colleague at TransifexGreater Melbourne Area, Australia
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Siddharth Sharma
Colleague at TransifexNew Delhi, Delhi, India, India
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Dimitris Tzo
Colleague at TransifexGreece, Greece
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Casey Gagnon
Colleague at TransifexHyderabad, Telangana, India, India
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Yiota Ziaggou
Colleague at TransifexGreece, Greece
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- Computer software and hardware troubleshooting in various configurations and operating systems - Computer hardware research for building.
Quick answers generated from the profile data available on this page.
Antonis Mylonas works for Transifex.
Antonis Mylonas is listed as Customer Success Engineer at Transifex.
Antonis Mylonas is based in Kallithéa, Attiki, Greece while working with Transifex.
Antonis Mylonas has worked for Transifex, Skytelecom, Vodafone, and Teleperformance Greece.
Antonis Mylonas's colleagues at Transifex include Haralampos Syntyhakis, Carlos Olvera, Sodetou Ngatat, Gonzalo Rodrigo Ruiz, and Stelios M..
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Antonis Mylonas holds Bachelor Of Science - Bs, Computer Science from Hellenic Open University.
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