Head Of Sales
Current• Selection, recruitment and team building;• Training of new and current employees;• Managing the team's commercial performance;• Analytics and operational analysis of indicators;• Analysis of competitors and company advantages;• Leading a number of projects and initiatives for the formation and development of the product in the B2C channel; • Management of customer expectations;• Management and support of operational business processes;• Sale of training programs for the population in the direction of programming / analytics; • Coordination and control of the work of a team consisting of 14 commercial managers;• Planning and task segmentation. Supervision of flawless performance.Efficiency:• Ensured the fulfillment and overfulfillment of the sales plan;• Increased conversion from 15 to 31%;• Reduced the average transaction cycle from 3 to 1.5 days;• Increased the team's daily work activity by 30%;• Created a system for monitoring and tracking the effectiveness of the personal results of each manager;• Digitized the structure of the dialogue for the entire commercial department;• Introduced a regular practice of training and assessing the level of training of the team;• Accompanied the process of scaling in matters of development and increase in the size of the team by 2 times;• Rotated the team, achieving 100% involvement and efficiency of existing employees;• Stimulated the activation and involvement of existing customers (increase in profitability from 10 to 20%);• Initiated a number of marketing activities and other approaches to attract both new and current audiences.
