Anton Volov Email & Phone Number

Palo Alto, California, United States

• As a member of MongoDB Technical Services Core Team, provide technical support on MongoDB Server issues with focus on Query Performance & Indexing.• Perform rigorous in-house testing of the MongoDB core functionality to identify issues and potential enhancements.• Work closely with developers and product management on product defects and identifying product pain-points. • Create collateral such as product presentation, troubleshooting runbook, pocket-guide, etc.• Provide troubleshooting guidance to customers as well as MongoDB consultants and engineers via internal channels.• Help customers resolve complex MongoDB issues and provide guidance on a wide range of topics such as query optimization, indexing, schema design, architecture, and performance.

San Francisco Bay Area

• Specialize in addressing chronic and systemic stability and performance issues, employing advanced analytical and troubleshooting skills to ensure optimal system functionality.• Act as a key liaison with critical customers, expediting issue resolution to drive customer satisfaction and prevent churn. This role requires a deep understanding of customer needs and the ability to provide timely, effective solutions.• Develop and implement support and operational tools to automate various aspects of service workflow, including log analysis, performance analysis, and operational tasks, showcasing strong skills in automation and tool development.• Provide expert consultation to support engineers on complex or advanced operational support and engineering issues, demonstrating a high level of technical proficiency and problem-solving capability.• Create and deliver internal training courses, guidelines, and best practices, contributing to the continuous improvement of team knowledge and performance.

Kyiv City, Ukraine

• Provided high-level technical consultancy and support to elite clients including Seismic, Outreach, Wellsky, AMEX, Instacart, Meredith, etc., demonstrating a capacity to manage and satisfy the needs of diverse and demanding customers.• Expertly utilized a wide range of technologies including Kubernetes, Linux, Bash, MongoDB, AWS, Docker, Helm, Ansible, and SQL, showcasing versatility and deep technical expertise in a variety of platforms and tools.

Kyiv, Ukraine

• Co-founded and led Daleco, a vegan food production company, establishing it as a prominent player in the Kyiv food market. Demonstrated entrepreneurship by developing a successful local brand from the ground up.• Actively participated in and became a champion at renowned Kyiv fairs and markets such as Vsi.Svoi, Kurazh, and Kyiv Vegan Boom, significantly raising the company's profile and customer base.• Oversaw strategic and operational management, steering the company through various stages of growth and development. This involved a hands-on approach in all aspects of the business, from product development to marketing and sales strategies.• Made a tough decision to discontinue operations due to the russian invasion in February 2022

Kyiv, Ukraine

• Spearheaded the technical onboarding and setup for new customer accounts, ensuring a smooth and efficient implementation process. Demonstrated exceptional skills in customer service and technical expertise, leading to high customer satisfaction.• Played a pivotal role in resolving complex technical issues, specializing in VoIP, networking, and telecommunications. This involved diagnosing and troubleshooting problems, often requiring innovative solutions and a deep understanding of technical intricacies.• Developed and implemented strategies to streamline the onboarding process, resulting in faster implementation times and improved customer experience.• Collaborated closely with cross-functional teams to enhance service delivery and resolve technical challenges, contributing to the overall success of the team and company.

Ukraine

• Orchestrated the policy support for Uber's successful launch in five major Ukrainian cities, receiving public commendations from the mayors of all five cities. Notably, Dnipro Mayor Borys Filatov featured in an Uber promotional video, highlighting the successful collaboration.• Initiated and advocated for taxation reforms aimed at gig-economy entrepreneurs in collaboration with the Government of Ukraine, demonstrating a strong capability in policy innovation and reform.• Fostered partnerships with key NGOs including the American Chamber of Commerce, Better Reforms Delivery Office, and Reanimation Package of Reforms, among others. These collaborations were instrumental in promoting legislative reforms favorable to ridesharing services.• Developed and implemented a comprehensive system for risk analysis and public policy strategic planning for Uber in the CIS region, enhancing the company's ability to navigate complex regulatory environments.• Concluded tenure at Uber following the acquisition of Uber's operations in the CIS by Yandex, as part of a strategic corporate decision involving the entire CIS policy team.

Cambridge, Ma

• Served as a Graduate Teaching Assistant for the Master of Public Policy Program Math Preparation Camp. Played a key role in teaching statistics to incoming MPA students, demonstrating a strong ability to convey complex quantitative concepts in an accessible manner. Worked under the supervision of Deborah Hughes Hallett, Adjunct Professor of Public Policy, gaining invaluable experience and insights into advanced pedagogical methods and public policy education.• Assisted in the course “Management, Finance, and Regulation of Public Infrastructure in Developing Countries,” led by Henry Lee, Senior Lecturer in Public Policy. This role involved engaging with critical issues in infrastructure development and gaining a deep understanding of the challenges faced by developing countries in this sector.

Brussels Area, Belgium

• Led the EUROCONTROL Ukraine Crisis Cell amidst the Crimea crisis, showcasing exceptional crisis management and leadership skills in a high-pressure international environment.• Led the development of a robust two-way feedback channel, significantly improving European response to Ukraine's needs and expectations, and elevating the awareness of EUROCONTROL's activities within Ukraine. This effort demonstrated a strong capability in building effective communication channels and stakeholder engagement.• Actively represented Ukraine in the governance bodies and working groups of EUROCONTROL. Advocated for Ukraine's enhanced involvement in EUROCONTROL’s activities, contributing to a more integrated pan-European aviation landscape.• Led lobbying efforts for Ukraine's European integration in Air Traffic Management, including participation in key initiatives like Centralized Services, Single European Sky, and the Common Aviation Area Agreement, displaying adeptness in legislative lobbying and international policy advocacy.• Made a strategic career decision to further academic qualifications by pursuing a Master's degree in Public Administration in the United States, reflecting a commitment to continuous personal and professional development.

Kiev, Ukraine

• Led the State Airports Development Program, a strategic initiative for the renovation and financing of runways at major Ukrainian airports including Boryspil, Odesa, and Simferopol, exploring potential public-private partnerships (PPP) for sustainable development.• Provided expert support to the Minister in conducting comprehensive analyses of the country's strategic aviation development. This work was pivotal in driving the liberalization of Ukraine's aviation market and enhancing the competitiveness and profitability of airports through the integration of non-aviation revenue streams, such as duty-free sales.• Actively supervised the legislative lobbying efforts for the Single European Sky / Common Aviation Area Agreement, demonstrating a keen understanding of international aviation policies and regulatory frameworks.• Was seconded to EUROCONTROL as a representative of Ukraine signifying recognition as a national expert in aviation and enhancing international relations and cooperation in the aviation sector

Ukraine

• Successfully led the completion of a $600M international project, launching Ukraine's largest and most advanced airport terminal in May 2012. This terminal, capable of handling 3,000 passengers per hour, was a critical achievement, especially after a 4-year project hiatus. The project received major funding from JICA.• Played a pivotal role in hosting the EURO 2012 football championship, managing a record number of daily take-offs and landings (630/day) and passengers (39k/day), showcasing exceptional operational and logistical management.• Established Ukraine's first transfer hub terminal in September 2011, doubling the airport's transfer traffic. Also expedited the redesign and reconstruction of Terminal B within three months.Introduced SkyTaxi, a unique and world-class taxi service of 120 vehicles, which became the primary airport taxi service during EURO 2012.• Innovated the airport's service portfolio by adding full-scope passenger handling, resulting in a 7% increase in profit.• Oversaw and completed critical infrastructure projects totaling over USD 50M, including the main apron, electrical substation, and boiler house.• Developed and implemented Ukraine's first airline motivation scheme, enhancing airport competitiveness and attracting four new airlines.• Revolutionized IT and web customer service by launching a new website, engaging in social networks, and introducing common, remote, web, and mobile check-in systems, as well as mobile apps.Achieved record-breaking annual passenger numbers (8.5M in 2012) and net profit ($67M in 2011, a 56.9% increase).• Earned a promotion to the position of Counselor to the Minister of Infrastructure, underscoring recognition for outstanding leadership and contributions.

Kiev, Ukraine

• Led an international team of consultants in the high-profile redesign projects of Donetsk and Lviv International Airports. Successfully increased Donetsk Airport's capacity by 24% and Lviv Airport's capacity by 67%, transforming their functionalities to include domestic flight handling and transfer capabilities.• Recognized for outstanding project management and strategic planning skills, resulting in an invitation to lead the redevelopment of Kyiv-Boryspil International State Airport in order to apply the successful strategies from Donetsk and Lviv projects to the construction of KBP Terminal D, focusing on enhancing operational efficiency and passenger handling capacity.

Donetsk, Ukraine

• Orchestrated the financial structuring of Ukraine's largest innovative agro-industrial project, APK Invest, securing $440M in investments. Demonstrated exceptional skill in navigating complex financing arrangements and strategic investment planning.• Successfully led a pivotal restructuring project within the holding, aimed at bolstering legal and financial transparency. This initiative significantly increased accountability to shareholders and enhanced corporate governance standards.• Designed and implemented a comprehensive management accounting system. This included the development of consolidated management accounting statements and reports tailored for the board and shareholders, thereby improving financial oversight and decision-making processes.• Established a Private Jet Operator company

Donetsk, Ukraine

• Successfully managed the pioneering lease finance projects for Ukraine's first Airbus A320 aircraft (UR-DAA and UR-DAB), valued at $30M each, demonstrating expertise in high-value asset financing and international leasing agreements.• Led a comprehensive restructuring of the financial division, introducing specialized departments for revenue, direct operating costs, and leasing. This strategic realignment resulted in a 7% reduction in operational costs, showcasing effective cost management and organizational restructuring skills.• Conceptualized and implemented an advanced in-house management accounting system, enhancing financial reporting accuracy and operational efficiency. This system played a crucial role in providing real-time financial insights and supporting strategic decision-making.

Bahmut, Ukraine

• Spearheaded the development of a robust in-house management accounting system using VBA and SQL, significantly enhancing operational efficiency and accuracy.• Expertly administered MS SQL Server and Windows/Unix systems, ensuring optimal performance and reliability.• Pioneered a comprehensive solution that streamlined the production process, leading to a drastic reduction in production losses from nearly 7% to under 1%.• Implemented advanced fraud detection mechanisms within the accounting system, contributing to enhanced financial security and integrity.• Played a key role in the full project lifecycle, from conceptualization and architecture to development and deployment, delivering a tailored solution that met specific organizational needs.

Master Of Public Administration (Mpa)

Executive Master Of Public Administration, 4.0

Activities and Societies: Jacob and Valentina Hursky Fellow, Phi Beta Delta

Professional Certification, Accounting, Financial Management And Audit

Bachelor Of Science - Bs, Accounting And Finance, Honors, 4.0