Customer Success Manager
Current
Mar 2024 - Present
AeroLeads people directory · profile
Ahmed Zayed Email & Phone Number
Customer Success Manger @MongoDB
at
MongoDB
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Manger @MongoDB
Location
Dublin, County Dublin, Ireland
Company size
Who is Ahmed Zayed? Overview
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Quick answer
Ahmed Zayed is listed as Customer Success Manger @MongoDB at MongoDB, a company with 2417 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Ahmed Zayed.
Ahmed Zayed previously worked as Customer Success Manager at Mongodb and Account Executive | Marketing Cloud Solutions at Salesforce. Ahmed Zayed holds Bachelor’S Degree, Mechatronics, Robotics, And Automation Engineering from The German University In Cairo.
Company email context
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MongoDB
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Profile bio
About Ahmed Zayed
As a sales professional, throughout my career I have always been passionate about building relationships and adopting new concepts that better myself, my company and my client's experience.I am now part of Salesforce, as a Marketing Cloud solutions Account Executive, driving growth in the middle east region for organisations adopting new technology accelerating data-driven marketing.Salesforce for Marketing is built on the world's #1 CRM platform. It enables you to know your customer, personalize with intelligence, and engage across the entire journey. It makes sure that every moment in your consumer decision journey is connected with humanised messaging. It’s the only integrated customer engagement platform that enables you to deliver personalised customer engagement at scale on every channel, from email to web, mobile, social, and digital advertising. Marketing Cloud covers it all.Experienced Commercial Sales Executive with a demonstrated history of working in the cloud computing software industry. Highly skilled to drive a digital transformation conversation and Identify business gaps. Demonstrated knowledge to set a business strategy to embrace new technologies creating more room for innovation and process automation. Enthusiastic about having a fruitful conversation on customer experience and creating an Omni-channel consistent experience for the end customer.
Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 14 others.
Current workplace
Ahmed Zayed's current company
Company context helps verify the profile and gives searchers a useful next step.
Mongodb
7 roles
Ahmed Zayed work experience
A career timeline built from the work history available for this profile.
Account Executive | Marketing Cloud Solutions
Jan 2022 - Mar 2024
Business Advisor
Mar 2020 - Dec 2021
Commercial Sales Account Executive
- Identify customer business pains and challenges and articulate those challenges into SAP solutions through demonstrate the business benefits and value proposition of SAP
- Develop strategic territory coverage plan, forecasting, planning & strategy and effectively communicating and updating plan with key stakeholders in low level cases
- Drive incremental revenue within assigned territory –closing deals end to end to meet or exceed annual quota
- Drive opportunity management of… Show more
- Drive opportunity management of volume opportunities. Engage with Presales, solution sales, and other key stakeholders on deal execution as needed
- Help insuring customer needs are understood and addressed in the sales process by supporting experts and managers
May 2018 - Feb 2020
Client Success Manager- Ibm Watson Customer Engagement - Mea
- Enables client and brand teams to improve client value.
- Champion the client satisfaction programs, processes, and tools available to execute client and brand teams in assessing, maintaining, and improving their client’s satisfaction.
- Developing insights, analytics and recommended actions based on client feedback to enable sales teams to increase odds to win
- Conduct Monthly touch points with the clients to ensure the client's satisfaction from our service and monitor the… Show more
- Conduct Monthly touch points with the clients to ensure the client's satisfaction from our service and monitor the client's consumption of the service
- Identify Up selling and Cross selling opportunities.
Jan 2017 - Apr 2018
Digital Offering Representative- Ibm Watson Customer Engagement - Ibm Digital Sales Mea
- Responsibilities:
- Developing and executing digital marketing tactics to drive demand generation to specific offering landing pages and marketplace
- Help clients through their digital buying journey by assisting with technical and industry expertise in specific offering
- Focus on converting trials into paying customers.
- Provide existing customers and new logo accounts with the useful information they might need regarding a specific offering.
- Identify key Decision… Show more Responsibilities:
Jul 2016 - Apr 2018
Local Committee Vice President For Incoming Global Intership Program
Jan 2015 - 2016
Team & coworkers
Colleagues at MongoDB
Other employees you can reach at mongodb.com. View company contacts for 2417 employees →
SR
Sagarika Ranjan
Colleague at Mongodb
Bengaluru, Karnataka, India, India
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SK
Stuart Kennedy
Colleague at Mongodb
Greater Sydney Area, Australia
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EP
Erme Perez
Colleague at Mongodb
Monte Grande, Buenos Aires Province, Argentina, Argentina
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DL
Diana Lola
Colleague at Mongodb
Anchorage, Alaska, United States, United States
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KB
Kyle Brown
Colleague at Mongodb
Montreal, Quebec, Canada, Canada
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DP
Delilah Phillips
Colleague at Mongodb
Calera, Alabama, United States, United States
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CS
Cosmin Simion
Colleague at Mongodb
Greater Valencia Metropolitan Area, Spain
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SC
Siddharth Choudhary
Colleague at Mongodb
Contact Info, United States
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LN
Luca Napoli
Colleague at Mongodb
Barcelona, Catalonia, Spain, Spain
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CK
Carol Kelly-Dibert
Colleague at Mongodb
San Francisco Bay Area, United States
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Sagarika Ranjan
Colleague at Mongodb
Bengaluru, Karnataka, India, India
View →
SK
Stuart Kennedy
Colleague at Mongodb
Greater Sydney Area, Australia
View →
EP
Erme Perez
Colleague at Mongodb
Monte Grande, Buenos Aires Province, Argentina, Argentina
View →
DL
Diana Lola
Colleague at Mongodb
Anchorage, Alaska, United States, United States
View →
KB
Kyle Brown
Colleague at Mongodb
Montreal, Quebec, Canada, Canada
View →
DP
Delilah Phillips
Colleague at Mongodb
Calera, Alabama, United States, United States
View →
CS
Cosmin Simion
Colleague at Mongodb
Greater Valencia Metropolitan Area, Spain
View →
SC
Siddharth Choudhary
Colleague at Mongodb
Contact Info, United States
View →
LN
Luca Napoli
Colleague at Mongodb
Barcelona, Catalonia, Spain, Spain
View →
CK
Carol Kelly-Dibert
Colleague at Mongodb
San Francisco Bay Area, United States
View →
2 education records
Ahmed Zayed education
Bachelor’S Degree, Mechatronics, Robotics, And Automation Engineering
Education record
Misr Language Schools(Mls)
FAQ
Frequently asked questions about Ahmed Zayed
Quick answers generated from the profile data available on this page.
What company does Ahmed Zayed work for?
Ahmed Zayed works for MongoDB.
What is Ahmed Zayed's role at MongoDB?
Ahmed Zayed is listed as Customer Success Manger @MongoDB at MongoDB.
Where is Ahmed Zayed based?
Ahmed Zayed is based in Dublin, County Dublin, Ireland while working with MongoDB.
What companies has Ahmed Zayed worked for?
Ahmed Zayed has worked for Mongodb, Salesforce, Instabug, Sap, and Ibm.
Who are Ahmed Zayed's colleagues at MongoDB?
Ahmed Zayed's colleagues at MongoDB include Sagarika Ranjan, Stuart Kennedy, Erme Perez, Diana Lola, and Kyle Brown.
How can I contact Ahmed Zayed?
You can use AeroLeads to view verified contact signals for Ahmed Zayed at MongoDB, including work email, phone, and LinkedIn data when available.
What schools did Ahmed Zayed attend?
Ahmed Zayed holds Bachelor’S Degree, Mechatronics, Robotics, And Automation Engineering from The German University In Cairo.
What skills is Ahmed Zayed known for?
Ahmed Zayed is listed with skills including Microsoft Office, Customer Service, Management, Microsoft Excel, Microsoft Word, Leadership, Powerpoint, and Research.
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