Hey, I'm Antony 👋​Technical writer with 5 years of specialized experience in creating accessible documentation and enhancing user engagement in the technology and banking sectors.Impact Metrics:📈 Guide to Accessibility: Authored a usability and best practices manual for the largest bank in Latin America, enhancing documentation quality and accessibility, achieving a 95% satisfaction rate among visually impaired users.📈 Training Manuals and Migration: Developed an online documentation portal and training materials that boosted user documentation consumption by 140% and decreased support team workload by 34%.📈 Redesigned Educational Content: As a volunteer tutor, I reworked an academic material for elementary students, significantly enhancing accessibility and comprehension, which led to a 100% approval rate and an increase in average grades from 6.2 to 8.5.📈 Project Leadership: Directed a team of technical writers in documenting 400 API endpoints, collaborating with over 10 teams to ensure precise and consistent communication.Technical Writing Experience:• Developed and managed comprehensive documentation for APIs, Product, blockchain, SDLC, SDKs, UX, AWS, ERP, SaaS, AI, Intranet systems, FAQs, release notes, and how-to guides simplifying complex terms.• Managed, maintained and updated documentation in Confluence, SharePoint, Notion, Docusaurus, MadCap Flare, Bizagi Modeler, Stoplight, Swagger, Postman, GitHub, and WordPress.• Created training materials and tutorials in both document and video formats.• Led and managed the creation of documentation from scratch for new projects, coordinating across multiple teams.• Designed diagrams, charts, and other visual aids to clearly illustrate technical concepts and service integrations, improving user comprehension.• Tested and developed code samples and authored documentation in XML and Markdown.• Produced enterprise documentation in both English and Portuguese, increasing accessibility to international teams.• Develop software documentation solutions, with a particular emphasis on landing pages, management dashboards, and solutions for documentation and knowledge dissemination• Specialized in documentation-focused data analysis, using Python automations and Power BI to measure effectiveness, track key performance indicators (KPIs), optimize content, and automate data collection and reporting processes for continuous improvement of documentation quality.