Anton Zenkov Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

Excited to be helping product leaders to become more customer-centric, make data-driven decisions and focus on the outcome-driven product strategy.

Prague, Czechia

As a Business Investigations Specialist in Amazon’s Prague office, I play a key part in the discovery and escalation of stakeholder issues of daily freight movements flowing throughout MEU (Mainland Europe). Periodically throughout the day we work to tight deadlines to pull and analyse data and investigate outlying cases, including missed deadlines and.

Prague, Czechia

Working with teams and suppliers of Amazon across the EU in a cross-functional environment, connecting key pillars of the Amazon supply chain, including fulfilment centres and third-party transportation networks, gave me a fantastic insight into the mechanics of a global brand, and the precise and innovative detail that goes into every package that reaches.

Prague, The Capital, Czech Republic

My role with Discover Prague Tours organically progressed into a supervisory role where I was responsible for the scheduling of staff, liaising and negotiating with suppliers to optimise mutually beneficial ROI, planning of activities and listings, and other business duties, such as performance reporting.A critical part of my role was ensuring the right.

Prague, Czechia

I was responsible for promoting the Discover Prague Tours across several channels, including in-person and via social media, and generating new sales for a range of tour and experience products. I thoroughly enjoyed the face-to-face nature of the role, and got real job satisfaction from sharing the opportunity with our customers to experience new things.I.

Plymouth, United Kingdom

My role involved managing and investigating a workload of c. 80 complaints cases per day. Each claim would be evaluated to ensure it is a bona fide claim and to assess the appropriate resolution, considering a fair outcome to the customer, compliance with guidelines and guarantees, as well as cost effective.

Plymouth, United Kingdom

Responsible for generating B2B sales through cold telesales for tactical campaign. I consistently met my sales target throughout the project, and utilised the experience to develop my ability to adjust my communication style to suit the prospect or customer.

Plymouth, United Kingdom

I thoroughly enjoyed my time at EE as I had the opportunity to work with a range of customer enquiries and provide first level technical support. My natural desire to provide a friendly and efficient customer experience resulted in achieving my customer satisfaction (CSAT) and resolution (FTR) targets.I worked on both the customer service and technical.

Plymouth, United Kingdom

Troubleshooting technical issues and resolving them at a height service level within efficient timescale 50-100 customers including email communication