Anu Aggarwal Email & Phone Number

Rishikesh, Uttarakhand, India

• To train and develop team members which lead to customer relationships and management.• To give guidance and help team members to clarify their goals, roles, and responsibilities.• To analyze and interview the candidates, select, and onboard the employees with the appointment letters.• To make incentive plans for keeping employees motivated, handling employee grievances, and creating a friendly working environment to bring out their ideas and performances.• To organize and execute the events of the company or the guests such as new year and Christmas party, outdoor and indoor activities, to create itineraries according to the preferences.

India

• To analyze the price of inventory according to demand and close a profitable deal with customers (B2C)and vendors(B2B).• Accountability for cash inflow and outflow, controlling unnecessary expenses, and responsible for making monthly reports of sales, GST, and expenses.• To analyze and execute the daily revenue to reach the monthly sales target.• To analyze the competitors in the market on Online travel portals, strategizing and implementing.• Onboard the property at the online booking portal and manage productive relations with OTA (Online Travel Agent) marketing managers.

Rishikesh, Uttarakhand, India

• Leading team for resolving guest challenges and ensuring a great experience for each guest.• Hiring employees and volunteers, selection, and onboarding the employees.• To enhance the housekeeping team capabilities by training and supervising. • To handle employee grievances and to create a friendly environment for the team, making sure the employees follow all the policies and retain them.• To schedule shifts of the front desk team to ensure manpower for each shift. • To handle complaints and specific customers’ requests.• To respond to audits to ensure continual improvement is achieved.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Activities and Societies: Organising the events , parties , quiz , dance performance in competition.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Organising events, tug of war , cultural programmes