Anu Venugopal Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

▪ Designed and developed Sun Life GO and PHI applications which brought in $3.82MM in sales with a conversion rate of 1.89% for GO and 3.4% for PHI making them the best performing apps across the company.▪ Experience in designing, solutioning, and building intuitive and user-friendly applications with Pega Cosmos and Pega user interface using skin rules and custom styles and scripts.▪ Involved in the Application Development Life Cycle phases of both the projects like requirement analysis, implementation, and estimation of projects and roadmaps.▪ Worked on many significant projects within the application, notably on the GO Chatbot as well as the Save and Resume feature which brought in a 2.8% chat conversion as well as 31% of the saved applications getting submitted out of the total number of resumed applications.▪ Designed Out of the box (OOTB) Custom components that are scalable and reusable across all future projects/applications.▪ Developed customized Pega Skin rules for both the applications and created customized UI components based on application requirements.▪ Analysed and reviewed whether Sunlife Branding Guidelines are maintained for the UI Components developed on the Pega Platform.▪ Debugged and resolved issues during development and production phases. Worked closely with the UX team to conduct user tests on focus groups and iterated based on the feedback to deliver the best possible user experience.▪ Provided Accessibility solutions across the application with experience in Accessibility for Ontarians with Disabilities Act (the AODA) as well as the Accessibility for Manitobans Act (AMA) with adherence to Web Content Accessibility Guidelines WCAG 2.1 AA.▪ Actively participated in discovery sessions to understand user needs and suggested user-friendly additions to upcoming projects/requirements to improve conversion rates.

Toronto, Ontario, Canada

• Designed and developed "Unified Account Opening" for small business and commercial banking which is the first onboarding platform for commercial accounts within the bank.• Delivered the onboarding application for commercial banking (UAO): Developed and designed the UAO application from the beginning till the national release. Worked on the front-end as well as the API side of the application (in both AngularJS6+ and NodeJS).• Extensive experience in driving all the Agile ceremonies from scrums, sprint planning, retrospectives, story grooming and product backlog refinement. • Was involved in all aspects of the project from design to delivery. • Handled the accessibility requirements of the project single handed and helped the project achieve the 4-star rating for accessibility hence meeting the compliance requirements for delivery.• Well versed in the requirements and business needs of commercial line of business from collecting account data, account review and account opening.

Toronto, Ontario, Canada

Project: Branch FA initiated this project (Built on Pega) to focus on enhancing the FA-driven customer on-boarding experience with a specific goal to enhance the user interface, reduce on-boarding time, and open up opportunities for FAs to effectively enhance customer relationship building and increase cross-sell opportunities.Duties:▪ Developing and designing the UI for the Branch Rapid Lab application.▪ Presenting the UI team status in daily scrum meetings.▪ Participating in Backlog Refinement, Sprint Retrospective and Spring Planning meeting/s, reviewed completed JIRA stories with PO's and UX team.▪ Participating in weekly demo/s and providing answers/clarifications to different queries from different stake holders of the product. ▪ Participating with product owner/s and scrum team to analyse the user stories and identify the development scope/sizing the stories.▪ Delivering products which are cross browser compatible and web accessible.

Cochin Area, India

• User Interface Developer of many client projects.• Involved in the User Interface Development of various projects, worked using HTML5, CSS3, JavaScript and jQuery.• Ensuring cross browser compatibility of all web pages designed.• Involved in fixing design issues.• Worked on latest trends in Designing like Responsive and Fluid Design.• Working as a backend PHP developer for a client project currently.• Handling PHP codes with OOPS, working with the PHP framework CodeIgniter.

Cochin Area, India

• Worked as a dedicated developer for in-house client.• As the team developed was promoted to be the dev lead.• In this period worked on 9 major and over 35 minor maintenance projects.• Trainer for new team members.• Managing work logs and project documentation over Redmine for the team.

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Education record