Anu Aneesh Email & Phone Number

Fujairah Emirate, United Arab Emirates

Driving process improvement initiatives to enhance the overall efficiency and effectiveness of our financial operations.Documenting our proposed improvements and changes is an essential aspect of my role. This documentation provides a clear roadmap for our improvement initiatives and ensures that all stakeholders are aligned with the planned changes.Providing comprehensive training and addressing any concerns that arise during implementation helps to smoothen the… Show more Driving process improvement initiatives to enhance the overall efficiency and effectiveness of our financial operations.Documenting our proposed improvements and changes is an essential aspect of my role. This documentation provides a clear roadmap for our improvement initiatives and ensures that all stakeholders are aligned with the planned changes.Providing comprehensive training and addressing any concerns that arise during implementation helps to smoothen the transition.Continuous monitoring and data-driven decision-making.Articulating complex concepts in a clear and concise manner, ensuring that all stakeholders understand and support our proposed improvements.Handling accounts of subsidiaries, book keeping and report analysis. Analyze existing financial processes and systems across AMT Group and its subsidiaries to identify areas for improvement in terms of efficiency, accuracy, and compliance.Work closely with the Finance Controller and other senior leaders to develop and implement process improvement initiatives, including automation, standardization, and streamlining of financial processes.Conduct financial analysis to support decision-making related to process improvement initiatives, including cost-benefit analysis.Prepare financial reports in terms of production and forecasts to monitor the impact of process improvement initiatives on financial performance.Assist the Finance Controller in managing accounts payable and accounts receivable for AMT Group and its subsidiaries, ensuring timely and accurate payment and collection of invoices.Conduct regular audits and reviews of financial processes to ensure compliance with internal accounting standards.Collaborate with other departments, including operations, sales, and procurement, to identify opportunities for process improvement and cost savings.Support the Finance Controller and other senior leaders in ad-hoc projects as needed. Show less

India

Management:Lead the development and implementation of the institute's strategic vision and mission.Oversee all aspects of the business, including budget, marketing, staffing, and student recruitment.Manage and motivate a team of instructors and staff.Develop and maintain strong relationships with key stakeholders, including students, parents, and partners.Develop and deliver engaging and effective instruction for various courses offered by Aneeksha Coaching.Provide… Show more Management:Lead the development and implementation of the institute's strategic vision and mission.Oversee all aspects of the business, including budget, marketing, staffing, and student recruitment.Manage and motivate a team of instructors and staff.Develop and maintain strong relationships with key stakeholders, including students, parents, and partners.Develop and deliver engaging and effective instruction for various courses offered by Aneeksha Coaching.Provide personalized guidance and support to students to help them achieve their academic goals.Continuously evaluate and improve instructional methods to ensure student success. Show less

India

Research and write high-quality, original content on a variety of topics and themes, adhering to specific style guides and brand voices.Craft different types of content, including blog posts, articles, website copy, social media posts, email newsletters, press releases, and more.Optimize content for search engines (SEO) to ensure maximum visibility and reach.Meet tight deadlines and deliver work consistently and promptly.Proactively communicate with clients, clarifying… Show more Research and write high-quality, original content on a variety of topics and themes, adhering to specific style guides and brand voices.Craft different types of content, including blog posts, articles, website copy, social media posts, email newsletters, press releases, and more.Optimize content for search engines (SEO) to ensure maximum visibility and reach.Meet tight deadlines and deliver work consistently and promptly.Proactively communicate with clients, clarifying requirements and seeking feedback.Manage workload and prioritize tasks effectively. Show less

Mumbai, Maharashtra, India

As an English Teacher (State, CBSE & ICSE Curriculum) Plan and deliver curriculum-aligned lessons for Class 1 to 8 students in ICSE and CBSE curricula.Utilize the LMS to create engaging course materials, assignments, and resources.Conduct interactive online classes using video conferencing tools.Manage student participation and moderate discussions during virtual classes.Administer assessments, quizzes, and tests to evaluate student progress.Provide timely and… Show more As an English Teacher (State, CBSE & ICSE Curriculum) Plan and deliver curriculum-aligned lessons for Class 1 to 8 students in ICSE and CBSE curricula.Utilize the LMS to create engaging course materials, assignments, and resources.Conduct interactive online classes using video conferencing tools.Manage student participation and moderate discussions during virtual classes.Administer assessments, quizzes, and tests to evaluate student progress.Provide timely and constructive feedback on assignments and performance.Offer individualized support and assistance to struggling students.Maintain regular communication with parents, guardians, and school administrators.Troubleshoot technical issues during online sessions.Foster a respectful and inclusive online classroom environment.Design creative learning activities to engage students and promote critical thinking.Keep accurate records of attendance, assignments, and grades within the LMS.Collaborate with fellow teachers and instructional designers to share best practices.Adjust teaching strategies based on student feedback and emerging technologies.As Customer relationship ManagerLed a team of 3 administrative professionals, ensuring streamlined processes and effective service delivery.Managed financial transactions, accurately collecting and recording administrative and service fees.Coordinated administrative services, fostering cross-functional collaboration for improved outcomes.Utilized MS Excel and other Office Suite tools for data analysis, reporting, and budget management.Demonstrated strong organizational skills in a fast-paced environment, meeting tight deadlines with attention to detail. Show less

Palakkadu, Kerala, India

English Teacher (Class 2 to Class 10) - CBSE Curriculum:Deliver CBSE-aligned English lessons to classes 2 to 10.Create engaging lesson plans and teaching materials.Conduct interactive online classes via video conferencing.Facilitate discussions and moderate student participation.Administer assessments, quizzes, and tests for understanding.Provide constructive feedback on assignments and performance.Offer individualized support for learning gaps.Maintain open… Show more English Teacher (Class 2 to Class 10) - CBSE Curriculum:Deliver CBSE-aligned English lessons to classes 2 to 10.Create engaging lesson plans and teaching materials.Conduct interactive online classes via video conferencing.Facilitate discussions and moderate student participation.Administer assessments, quizzes, and tests for understanding.Provide constructive feedback on assignments and performance.Offer individualized support for learning gaps.Maintain open communication with parents and guardians.Foster an inclusive, respectful virtual classroom environment.Integrate multimedia resources for enhanced learning.Stay updated on CBSE curriculum changes and trends.Business Studies Teacher (Class 11 & 12) - CBSE Curriculum:Teach Business Studies to classes 11 and 12.Develop comprehensive lesson plans aligned with CBSE.Engage students in discussions and case studies on business concepts.Design and evaluate assessments to measure progress.Provide timely feedback on assignments and projects.Offer personalized guidance for subject excellence.Collaborate with parents to discuss student performance.Foster critical thinking and real-world business application.Prepare students for CBSE board examinations.Maintain a positive, productive virtual classroom atmosphere.Utilize digital tools to enhance teaching and learning.Participate in professional development for teaching improvement.Administrative Assistant:Provide general office support, handle calls, emails, inquiries.Coordinate schedules and appointments for staff.Assist in drafting and distributing school communications.Aid in basic financial tasks, payments, and expense tracking.Help organize events, meetings, workshops.Provide basic technical support for computers, software.Ensure health, safety, confidentiality compliance.Enter and update data in school management systems.Collaborate with staff on administrative projects. Show less

Surat, Gujarat, India

Lead the onboarding process for new customers, ensuring a smooth and efficient transition onto the CRM platform. Collaborate with the team to develop and optimize onboarding strategies, documentation, and resources.Developing and implementing a comprehensive CRM strategy to enhance client relationships and drive business growth.Managing the collection, organization, and maintenance of customer data within the CRM system to ensure data accuracy and security.Analyzing customer data to… Show more Lead the onboarding process for new customers, ensuring a smooth and efficient transition onto the CRM platform. Collaborate with the team to develop and optimize onboarding strategies, documentation, and resources.Developing and implementing a comprehensive CRM strategy to enhance client relationships and drive business growth.Managing the collection, organization, and maintenance of customer data within the CRM system to ensure data accuracy and security.Analyzing customer data to identify different segments and creating personalized communication strategies tailored to each group.Planning, executing, and optimizing email marketing campaigns to engage existing clients, nurture leads, and drive conversion.Analyzing the customer journey to identify touchpoints and interactions, and implementing strategies to enhance customer experience and retention.Collaborating closely with the sales and marketing teams to ensure seamless integration of CRM processes with lead generation, sales automation, and customer support activities.Generating regular reports and performance metrics related to CRM activities and analyzing the data to identify trends, opportunities, and areas for improvement.Providing training and ongoing support to team members on CRM best practices and system usage.Managing key client accounts and building strong relationships with strategic partners.Overseeing the selection, implementation, and maintenance of CRM software and staying updated with the latest CRM trends and advancements.Developing strategies for gathering customer feedback and conducting surveys to gain insights into customer satisfaction and areas of improvement.As a CRM Manager in the venture capital company, I am actively engaged in executing these responsibilities to optimize client engagement and contribute to the overall success and growth of the business. Show less

Dubai, United Arab Emirates

Focus on exceptional customer experience and quality of services through application of best practicesand management tools. Providing real time assistance to customers over phone, addressing the queries and solving them within the given time frame. SAAS – in house software management & Mobile app training to customer. PDA/FDA analysis based on queries received from agents and customers.Coordination with cash management for timely settlements based on requests from agents… Show more Focus on exceptional customer experience and quality of services through application of best practicesand management tools. Providing real time assistance to customers over phone, addressing the queries and solving them within the given time frame. SAAS – in house software management & Mobile app training to customer. PDA/FDA analysis based on queries received from agents and customers.Coordination with cash management for timely settlements based on requests from agents. Assisting teamto meet the targets and KPI’s assigned by the management. Coordination for the Net Promoter Score(NPS). Complete assistance to agents and customers on the DA-Desk system as and when required. Assisting all the supporting teams for customer satisfaction as per the business needs.Foster a consultative approach within the team, emphasizing the importance of understanding customers' unique needs and challenges. Guide the team in effectively analyzing client requirements and tailoring CRM solutions to address specific business objectives.Develop and execute customer retention strategies aimed at cultivating long-term relationships and reducing churn. Collaborate with marketing and sales teams to identify upsell and cross-sell opportunities, while also addressing any customer concerns or issues promptly. Show less

United Arab Emirates

Handling Call-Centre, all queries online through email and telephoneProviding instant resolution to all queriesScrutinizing PDA and FDA for quality check

United Arab Emirates

Handling email queries from customers.Creating files for each port call as assigned.Handling telephonic queries.

Doctorate, Business Administration And Management, General, A

Advanced knowledge and skills in the field of business specializing in finance, marketing and organizational behavior. Majors in HR.

Master Of Business Administration - Mba, Finance, Shipping, A

Specialized degree program that combines financial and business management skills with the shipping industry's unique challenges.

Bachelor Of Business Administration - Bba, International Business, A

Expertise in areas such as international marketing, finance, operations, and trade, preparing for a wide range of careers in the global.