The role involves working closely with Trust Powers on up keeping the sales of telecommunications and electricity throughout residential areas in Nelson. Responsibilities:• Meeting sales target weekly• Providing excellent service to all customers• To complete sales paperwork• To work closely with Trust Powers and attend daily meetings• To work closely with team members for overall sales achievement

My role involves providing service skills in customer interaction skills, car maintenance, stock check, cashiering, selling car products and in charge of coffee & food making at the outlet. My role also involves picking up shifts as Manager On Duty when needed. • Health & Safety Training and Regulations• Awarded for “Sales Achievement Target Winner” for the month of May, 2015

Enthusiastic attendant with excellent skills in food and beverage service, customer service skills and exceeding restaurant standards. Able to build good rapport with team members and guests. •Hardworking & reliable•Skilled at customer service•Followed food & safety regulations•Coffee-making skills and food display•Excellent interpersonal ability

My role involved providing excellent customer service and skills to a large platform of passengers of different nationalities from all over the world. Responsible for handling inquiries, medical emergencies, VIP/Celebrity escort, managing and filing of lost and found items at The Changi Airport.• Received “Best Trainee” Award by The Changi Airport for outstanding performance during training sessions. I was the only trainee in all batches to receive a “Gold Star Achievement” while a trainee in 2013• Awarded the Gold & Silver Service Stars Achievement Award thrice while working at The Changi Airport as a Changi Experience Agent• Awarded certificates in participation of Airport Operations Orientation Programme and Customer Service Skills Programme• Given mentorship of training new staff on ground and was in charge of handling all their enquiries and planning methods of execution

I was assigned to this hotel as an intern and learnt main departments in a hotel that included Reservations, Front Office Systems, Food and Beverage Management and VIP/ Club Lounge Service.•Handled check in and check out procedures for all guests of the hotel•Assist passengers with airline reservations and ticketing for tourist related enquiries•Handled complaints and cashiering departments•Performed night audits during graveyard shifts•Handled Room Service orders and Food and Beverage Management at Movenpick VIP/Club Lounge