Anuj Gaikwad Email and Phone Number
Anuj Gaikwad personal email
- Valid
With over eight years of experience in the hospitality industry, I am a passionate and driven leader who specializes in food and beverage operations and pre-opening. I currently work as the Assistant Food and Beverage Manager Operations at Pullman Doha West Bay, Accor's flagship property in Qatar with 468 keys and 9 outlets.In my role, I am responsible for overseeing the In Room Dining, Mini Bar, Echo Lounge, Executive Lounge, Shisha Terrace and Restaurant Reservations operations, as well as setting up the Micros system and creating standard operating procedures according to Accor's standards. I also train my team on the LQA standards, SOS, ACDC, and Trust You portal, and manage the operating expenses, market planning, and menu engineering. I have successfully contributed to the opening of the property and the launch of the outlets, delivering exceptional service and quality to the guests and stakeholders. I am also a certified Hotel Manager by AHLEI and have completed the British School of Butler programme and the Remy Martin Cognac and Jack Daniels courses.
Pullman Doha West Bay
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Asst. Food And Beverage Manager OperationsPullman Doha West Bay Mar 2023 - PresentQatar
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Manager-Outlets Operations (In Room Dining , Echo Lounge & Mini Bar)Pullman Doha West Bay Dec 2019 - Mar 2023Doha, QatarPre-Opening and Accor's Flagship property in Qatar with total inventory of 468 keys including 93 apartment. Opening 9 Food and Beverage Outlets prior to soft opening.Responsible for In Room Dining, Mini Bar, Echo lounge, Executive Lounge, Shisha Terrace and Restaurant Reservations operations. Solely responsible on setting up the Micros for the hotel. Creating Standard Operating Procedures as per Accor's standards.Setting up standards for the Amenities with regards to all VIP’s with help of Pastry Chef as per Accor standards.Training team with reference to the LQA standards, SOP's, SOS , ACDC ( Accor customer digital card ), Trust you portal, Resdairy (Restaurant Reservation portal) and ALL new loyalty program for Food and Beverage department
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Asst. Manager In Room DiningSofitel Sep 2018 - Nov 2019Mumbai Area, India• Leading team of 11 staff with 3 supervisors.• Responsible for creative amenities for the VIP’s.• Responsible for Trust you portals (VOG, Tripadvisor, Booking.com)• To keep positive in bottom line with numbers.• Responsible for profit and loss statement . -
Asst. Manager Banquet OperationsSofitel May 2018 - Sep 2018Bkc• Leading Team of 21 including 4 Team Leaders, Associates and 2 AV technicians. • Meeting clients, taking contracts to help them to discuss what they need to have in the event and reporting these to the banquet manager.• Pre -plan the event with the assistance from the manager.• Coordinate with the catering staff and manage banquet business logistics.• Monitor and control banquet budget, which includes labour costs, beverage costs, inventory equipment, etc• Banquet rooms occupancy.
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Assistant Manager - Food And Beverage Operations RestaurantSofitel Nov 2017 - Apr 2018Mumbai, Maharashtra, India• Was Leading team of 9 including Team Leaders and associates.• Ensure service standards are followed.• Consistently offered professional, engaging and friendly service, while maintaining high level of staff morale.• Maximize revenues by communicating to staff and Food and Beverage teams to implement agreed upon strategies, practices and promotions.• Responsible for training staff.• Building strong customer relationship, solicit feedback and monitor Guest Satisfaction Index.• Actively involved in assisting Manager in his daily reports, Outlet promotional activities, accomplishing the revenue budgeted, Competitive Analysis, Food and Beverage Forecasting Sheet.• Implementing and assisting in rolling new ideas for the smooth functioning of the restaurant.• Maintaining the Standard operating procedures according to the hotel policies.
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Team Leader - Bar And Speciality RestaurantSofitel Luxury Hotels And Resorts Sep 2015 - Nov 2017India• Ensuring smooth day to day functioning of the restaurant.• Handling Guest complaints and concerns.• Actively involved in promoting the restaurant and food festivals.• Makes sure proper staffing done for smooth functioning of restaurant on shift basis with 8 staff.• Building strong customer relationship, solicit feedback and monitor Guest Satisfaction Index.• Actively involved in assisting Manager in his daily reports, Outlet promotional activities, Accomplishing the revenue budgeted, Competitive Analysis, Food and Beverage Forecasting Sheet.• In charge of Profit and loss statement of outlet, Accruals, Training Plan and reports, Updating FHMS book.• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.• Implementing and assisting in rolling new ideas for the smooth functioning of the restaurant.
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Food And Beverage AmbassadorSofitel Luxury Hotels And Resorts Jun 2013 - Aug 2015Mumbai Area, India• Involved in setting up the restaurant and standards for operations.• Actively involved in all aspects of Food and beverage operations.• Handling guest’s grievances.• Taking orders on the table.• Handling shifts and cashiering• Store requisition handling for stocks and purchase order. • Actively involved in controlling the breakages and maintaining the HOE (Hotel Operating Equipment’s) Stocks• Handling snag list regularly for the restaurant according the standards• Created the opening and closing checklist for the restaurant and bar, making sure the checklist is followed accordingly.
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Industrial TraineeTaj Hotels Resorts And Palaces Jun 2011 - Sep 2011
Anuj Gaikwad Skills
Anuj Gaikwad Education Details
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Hospitality Administration/Management -
Hospitality Administration/Management -
Secondary Education And Teaching
Frequently Asked Questions about Anuj Gaikwad
What company does Anuj Gaikwad work for?
Anuj Gaikwad works for Pullman Doha West Bay
What is Anuj Gaikwad's role at the current company?
Anuj Gaikwad's current role is Asst. Food & Beverage Operations Manager @ Pullman Doha West Bay | AHLEI Leadership.
What is Anuj Gaikwad's email address?
Anuj Gaikwad's email address is an****@****ail.com
What schools did Anuj Gaikwad attend?
Anuj Gaikwad attended Ahlei - American Hotel & Lodging Educational Institute, Institute Of Hotel Management, Catering Technology & Applied Nutrition, Goa, St. Lawrence Seminary High School.
What are some of Anuj Gaikwad's interests?
Anuj Gaikwad has interest in Human Rights, Social Services, Education.
What skills is Anuj Gaikwad known for?
Anuj Gaikwad has skills like Hotel Management, Hospitality Industry, Restaurant Management, Catering, Front Office, Revenue Analysis, Menu Development, Sommelier, Wine Education, Hospitality Management, Social Media, Training.
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