As an Associate General Manager with 32 years of experience, I have excellent track record of leading and managing technical teams to deliver global IT infrastructure and cloud services support. Managed operations of cloud PaaS Services and multiple tech of database support on cloud for multiple global clients . Transitioned IT infrastructure and Applications support services to offshore. I have rich experience of design, development and Implementation of 80+ business software applications in initial 10 years of the career, also managed implementation of ERP like PeopleSoft SCM / AR and CRM.Appointed as Manager to create and scale database support team on multiple cloud to meet growing cloud support demand. built a sizable team to support technologies like - ( Oracle, MS SQL, Sybase, DB2, MY SQL, PostgreSQL, Redshift, RDS on AWS, Azure , GCP and Alibaba to manage 30+ global clients)Appointed as Operations Lead to scale , train and manage shared cloud support team for cloud technologies like AWS , Azure, GCP, Alibaba, IaaS , PaaS , database , backup and storage to meet growing demand of 30+ global clients.Appointed as Hiring Lead to scale and build cloud support capabilities for azure, aws, alibaba, IasS, PaaS , cloud databases for 30+ Global existing clients and for new global clients to do transition and support. Appointed as Lead to build , scale and manage Azure PaaS Team to support multiple global clients for Azure Web App, Logic App, azure function, Azure data factory, azure data bricks, azure lake, azure synapse, Azure DevOps, Terraform, ci/cd pipeline, aks, aci etc. also played key role in managing clients like Deutsche Bank and PepsiCo for around 10 years as Operations Manager, Transition Manager , Database Manager , Manager for on demand services.