Anu Joshi Email & Phone Number

Minneapolis, Minnesota

• Responsible for design, development, primary implementation, and evaluation of technical training materials.• Responsible to manage the end-to-end delivery of learning solutions.• Partner and build meaningful relationships with key stakeholders and Subject Matter Experts (SMEs) to uncover learning & development needs and gain agreement on program outlines and success metrics.• Acts as a project manager in the learning field with a focus on continuous enhancement of the overall learning experience.• Design and develop engaging , intuitive, and impactful online training.• Responsible for standardizing department-specific new hire onboard training.• Collaborates with internal SME and cross-functional teams for content development.• Supports communication and change management activities for training implementation.

• Conduct needs analysis with Subject Matter Experts (SMEs) and stakeholders to prioritize training needs with the company’s strategic initiatives.• Maintain exceptional customer service by consulting with SMEs throughout the entire training. • Project manage the organization-wide compliance training (WAVE) from planning to implementation as well as reporting.• Collaborate with SMEs to create effective training modules for internal maintenance employees.• Build a partnership with SMEs in the development of eLearning initiatives throughout the solution process to ensure accuracy and approval.• Lead the development of company-wide instructional design standards and best practices.• Lead the Joint Commission audit process for OD&L team.• Develop a variety of training solutions to fit the training needs (focus on eLearning).• Design and develop eLearning courses using rapid development technologies.• Problem solve software and LMS issues.• Received Children’s recognition award Champion for Children’s for redesigning compliance training on 2016.• Project manage multiple major to mini-training initiatives. • Assist in Enterprise Learning Management (ELM) duties. • Create process documents manuals and train other employees.

• Administered the organization’s annual compliance training (WAVE I and WAVE II) on assigning the workforce, creating curriculum, courses, and maintenance of the regulatory course for the organization. • Collaborated with SMEs to develop or support internal maintenance training modules.• Owned data management of eLearning courses in the Enterprise Learning Management (ELM), auditing, archiving eLearning courses.• Acted as liaison for Children’s Hospital Association (CHA) on Pediatric Learning Support (PLS/CHEX) and updated content management resources in Children’s ELM system.• Partnered with CPDP team to promoted and utilize the PLS resources on the orientation week for both nursing and other multi-disciplinary areas.

• Coordinated the development, implementation, and maintenance of the intranet version of the new manager's guide.• Maintained the contact hours for RN certification/license in PeopleSoft. • Supported on the data management for the competency fair. • Provided support and collaboration for all OD & L programs such as the New Employee Orientation, Creating Community at Children’s, New Manager HR training.• Provided support for employee survey data collection.• Filed all the necessary documents related to regulatory and accreditation standards (JCHAO, CMS, etc.).• Responsible for creating courses in ELM , enrolling the participants and marking attendance. • Provided logistic support for the team. • Supported the events planning; logistic, catering, accommodation, technical support, etc.• Received Children’s recognition Nominated at OD& L team member on Champion for Children’s making process improvement and excellent work on file and data management in 2010.• Received Children’s recognition the Star Performer award on September 2011 for being a team player and supporting the absence of NEO coordinator and taking additional responsibilities.

Master'S Degree In Education, Training And Performance Development

Bachelor Of Applied Science (Basc), Human Services, General

Bachelor'S Degree, Health/Health Care Administration/Management