Change Management :Transition from Conventional Training Methodology to Digital Training.Implementation of long & short term training strategy aligning with NOMI's vision of ''Ending Slavery Through Economic Empowerment''Become the champion, specialist and expert in all Nomi Training programs and Guide Nomi staffs and ensure all graduates completes the program and the trainers executes the training at the most excellent levels.Leading Consulting Engagement with external & internal Consultants/SME for the training, research and monitoring & evaluation.Led successful implementation of COVID - 19 Awareness Program.Collaboration with the program leader and staff for effective training delivery and utilization of training performance data.

Worked at UPS the world largest package delivery company as Supervisor Sale Training (Regional Training Role) later promoted as Sr. Supervisor Sales Training (Country Sales Training Management Role). Handled sales training function catering to the training need of more than 150 sales resource and sales management. Efficiently established sales training function for UPS India in collaboration with India sales leadership and Asia Pac Sales Training group. Established and implemented crucial training deliverables like NHO, Sales Certification, CRM, Salesforce Implementation, Budget, TTT etc. Empowered new & existing sales resource with powerful selling skills. Monitored and provided on the job coaching to ASM and their reportees.Ensured adherence to sales process through regular coaching. Acted as a catalyst of change during winds of change with in the BD department through effective communication and training. Supported the sales management in positively impacting top line line and bottom line growth through various training initiative.

Key role was to provide a foundation for the development of sales force by giving them the necessary skills and knowledge to sell UPS solutions in a competitive market place and to achieve the company’s objectives, the role Supervisor Sales Training is to focus on the following measurable key quantitative and qualitative performance indicators.Work with the local sales management team to identify and prioritize local training needs, assessments, measurement elements and tools.Aligning sales training efforts with Asia Pacific Region and country sales and marketing strategies and initiativesEstablish a budget and track costs to ensure training needs are met within budget.Responsible for training, development and certification of sales team (new and existing).Managing sales training records and user database in the company’s online training portal.Conduct regular coaching rides with Area Sales Managers and field sales resources to ensure desired behaviors and skills are used in the field. Provide feedback and follow-up through the coaching rides evaluation form. Monitor compliance of established process by sales management and sales resources. Measure and evaluate the impact of the training and reinforcement on performance and business results and to develop future strategies and plans for performance improvements. Communicate with the District and Region Sales Training on training needs and measurement results

Worked with NIS SPARTA a Reliance ADAG group and Asia’s largest corporate training house as Consultant Trainer. Conducted various corporate training in the area of Sales, Customer Service, Automobile Sales, Insurance, Team-Building, New Product Launch, Supervisory Workshop for leading NIS'S clients in Automotive, Telecom, FMCG and Government sector.Certified by leading automotive companies like Hero Moto Corp (erstwhile Hero Honda) and Maruti-Suzuki to conduct their sales and automotive basic training program pan India. Conducted National Level Sales & Service Skills competition for leading NIS clients. Regularly involved in “conducting concern validation study” with business team of NIS. Got repeat training business for NIS Sparta due to excellent training delivery and client relationship management. Got certified internally on training platform skills & SPIN Selling. Trained more than 10000 professionals of various clients of NIS Sparta across India. Awarded for excellent training delivery and commitment to NIS corporate value.

Added value to I-gurukul a startup firm (part of Oditi Training company) as trainer and manager. I-gurukul from its inception cater to the sales and collection “training needs” of a leading bank in India. I have collaborated with I-gurukul core team before and after the launch of the company in successfully deploying various sales and behavior training module.Effectively delivered pilot training session along with the core team which got future business for I-gurukul. At I-gurukul I have conducted instructor led training session for 1000 credit card and personal loan executive. Equipped the new trainers by conducting TTT sessions. Managed end to logistic of the training facility with efficiency and within the allocated cost. Designed and run the center training calendar and trainers schedule for various training session. Provided post training reports to the client on various participants training need and learning plan.

Worked as Trainer/Mentor/Coach with Aspectum India. Conducted various ILT & Coaching session for sales and process improvement for the sales and collection resource of Airtel (a leading Telecom giant). Continuously supported Airtel DSA'S and Collection agency by providing training support to sales and collection team. Acted as Mentor to identified sales resource based on various catchability factor. Positively impacted the sales figure and collection target through advance sales training and mentoring session. Regularly participated cluster meeting with various stakeholders and owners of DSA providing way forward and training implementation plans. Towards the end of the tenure with Aspectum executed a 3 month sales and service improvement training program for various Hyundai dealership. Equipped dealer sales force on consultative selling and 6 position demonstration of a car. Trained sales resource to provide an impactful test drives to walk-in customers. Sensitized the sales and service personal in JD power SSI & CSI rating and helped you improve their SSI & CSI score through mystery shopping and OJT.

Project: Good to Great Ford IndiaConducted class room training covering following topic:1) Product & Services2) Customer Handling 3) Team building4) Mystery shopping Training Admin:Handling training admin function which included following task:1) Creating training roster for trainers2) Scrutiny of travel claims & timely submission3) Coordinate and facilitate interviews

Process: Intuit Payroll Job Profile: • Providing payroll support to International client mainly to fortune 500 companies. • Solving payroll related quires.• Handled US state and federal taxing system.• Processing the payroll and send the report for the same.