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Alex Nuonsy Email & Phone Number

IT Support Specialist | Help Desk Support, IT Infrastructure at Tailored Technology Services Inc.
Location: Fort Collins, Colorado, United States 5 work roles 1 school
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Role
IT Support Specialist | Help Desk Support, IT Infrastructure
Location
Fort Collins, Colorado, United States
Company size

Who is Alex Nuonsy? Overview

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Quick answer

Alex Nuonsy is listed as IT Support Specialist | Help Desk Support, IT Infrastructure at Tailored Technology Services Inc., a company with 6 employees, based in Fort Collins, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Alex Nuonsy.

Alex Nuonsy previously worked as IT Support Specialist at Tailored Technology Services Inc. and IT Support Specialist at Summitstone Health Partners. Alex Nuonsy holds Regents Diploma from Binghamton High School.

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Email format at Tailored Technology Services Inc.

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Tailored Technology Services Inc.

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Profile bio

About Alex Nuonsy

Alex Nuonsy is a IT Support Specialist | Help Desk Support, IT Infrastructure at Tailored Technology Services Inc.. Colleagues describe them as "As the helpdesk supervisor at SummitStone, Alex was a very valuable asset to our team. He brings a very amicable personality, with thoughtful and lucent feedback, and excellent communication skills. He has a strong work ethic and is self driven. Our company underwent some budgetary restructuring and Alex was let go simply because he was the last hired, but I would rehire him in an instant if the opportunity opened up." and "As the Service Desk Manager, I have had the privilege of directly managing Alex for 3 years in his capacity as a Service Desk Technician. Alex joined us in the midst of a pandemic when everything about technology was front and center as people figured out how to work. He ramped up quickly, drawing knowledge from his past experiences and combining it with his calm approach to helping others, becoming a quick technical expert that people enjoyed working alongside. Since then, Alex has deepened his technical knowledge by becoming certified in several areas, including CompTIA A+ and Azure Fundamentals (AZ900), while maintaining a 4.9/5.0 CSAT (Customer Satisfaction) rating on his ticket assignments throughout his tenure. This reflects his ability to develop his skill sets while effectively managing his time and priorities to continually delight our customers through each IT interaction. Working with Alex has been a great privilege, and without hesitation, I would eagerly rehire him if given the opportunity"

Current workplace

Alex Nuonsy's current company

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Tailored Technology Services Inc.
Tailored Technology Services Inc.
IT Support Specialist | Help Desk Support, IT Infrastructure
irvine, california, united states
Employees
6
AeroLeads page
5 roles

Alex Nuonsy work experience

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It Support Specialist

Delivered IT support to over 1000 employees in a healthcare setting resolving hardware and software issues through the Freshdesk ticketing system via walk-ups, calls, and emails. Maintained a 97% CSAT rating.Managed user authentication and authorization in AD DS, M365, Azure, Entra, and Brivo, and ensured compliance with HIPAA regulations.Procured and.

Mar 2024 - Aug 2024

Service Desk Technician

Fort Collins, Colorado, United States

Exemplary hybrid/remote technician manages and prioritizes 1600 monthly customer incidents through a spectrum of communication channels using ServiceNow ITSM platform: proficiently handling phone calls, internal ticketing system queries, emails, and chat interactions while maintaining 4.9/5.0 CSAT rating.Serves as a pivotal intermediary, adeptly collecting.

Nov 2020 - Oct 2023

Sushi Chef

Vestal, New York

Prepared and served menu items, such as maki, nigiri, sashimi, and salads, to customers during business hours.Catered to off-site events, including weddings and holiday partiesCreated specialty items to meet client requestsProvided excellent customer service, while building rapport and brand loyalty

May 2008 - Aug 2020

Desktop Technician

Owego, New York

Deskside Support ServicesUpgrade and track user machine upgrades from Windows 7 to Windows 10Customer support; tracking and resolution of hardware and software issues in Remedy/ServiceCentralSoftware deployment, both manually and via System Center Configuration ManagerAdminister user accounts within Active DirectoryMaintain company hardware assets in.

Jan 2017 - Mar 2019
Team & coworkers

Colleagues at Tailored Technology Services Inc.

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1 education record

Alex Nuonsy education

  • Binghamton High School
    Binghamton High School
    Regents Diploma
FAQ

Frequently asked questions about Alex Nuonsy

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What company does Alex Nuonsy work for?

Alex Nuonsy works for Tailored Technology Services Inc..

What is Alex Nuonsy's role at Tailored Technology Services Inc.?

Alex Nuonsy is listed as IT Support Specialist | Help Desk Support, IT Infrastructure at Tailored Technology Services Inc..

Where is Alex Nuonsy based?

Alex Nuonsy is based in Fort Collins, Colorado, United States while working with Tailored Technology Services Inc..

What companies has Alex Nuonsy worked for?

Alex Nuonsy has worked for Tailored Technology Services Inc., Summitstone Health Partners, Otter Products, Kampai Japanese Steakhouse, and Lockheed Martin.

Who are Alex Nuonsy's colleagues at Tailored Technology Services Inc.?

Alex Nuonsy's colleagues at Tailored Technology Services Inc. include Joshua Owen, Blain Deshotel, Tyler Case, Nathan Proctor, and Michael Ehrfurth.

How can I contact Alex Nuonsy?

You can use AeroLeads to view verified contact signals for Alex Nuonsy at Tailored Technology Services Inc., including work email, phone, and LinkedIn data when available.

What schools did Alex Nuonsy attend?

Alex Nuonsy holds Regents Diploma from Binghamton High School.

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