Anup Kumar Email & Phone Number

Copenhagen, Capital Region, Denmark

Copenhagen Area, Denmark

• Operate in a challenging customer environment, responsible for driving multiple customer opportunities in parallel.• Ability to design simple to complex campaigns and solutions or simplifying the existing solutions according to the business requirements• Working closely with AC Interaction Module• Adobe campaign instance maintenance activities• Help customers understand Adobe’s capabilities and the transformative power of digital marketing.• Working in Agile environment using JIRA and DevOps

Copenhagen Area, Capital Region, Denmark

Full scope experience in Business Analysis, involving Requirements gathering and analysis, Workflow design and analysis, Business rules creation, Screen designing, Functional Testing, User manual creation and training, UAT Support and Functional Support during maintenance· Solid business, communication, and presentation skills. Adept at creating, editing, and coordinating extensive communication networks (facilitation of joint application design (JAD) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email), to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

Bengaluru Area, India

Bengaluru Area, India

Key solution delivery-related tasks include:● Responsible for development, system test, integration test and unit test ● Service restoration of IMRs within SLA.● Break fixes to production bug.● Root cause analysis and permanent fix. ● Enhancements to the existing application. ● Value addition by re-engineering, process improvement and demand management initiatives.● Problem management and change management goals attainment.Other responsibilities include: ● Monitoring of Production streams for delays and preventative maintenance.● Interacting with and updating the business users with the ongoing production issues.● Automation to reduce manual effort.