Anusha Dodda Email & Phone Number

Led a strategic initiative to optimize payment services, focusing on reducing client contacts for Govt. business module.Collaborated with stakeholders to understand pain points and objectives, defining a product vision and strategy aligned with organizational goals.Prioritized features and user stories to streamline payment processes and enhance efficiency through automation of manual tasks, resulting in a 30% reduction in client contacts and saving 3 FTEs.Created and maintained a prioritized product backlog, regularly updating it based on feedback and evolving requirements.Acted as a liaison between business stakeholders and development teams, ensuring a shared understanding of the product vision and addressing challenges during development.Analyzing current processes, identifying areas of improvement & executing improvements in coordination with stakeholders.

Coordinating project planning and execution with team members and the teams involved; setting priorities on the roadmap to meet product goals and metrics; leading a cross-functional team comprising internal staff and Vendor for Cheque Scanning Software.Maintaining the Recon process in accordance with organizational standards by routinely reviewing and preparing necessary modifications.Evaluated the technical and business viability of new products and requirements obtained from the Business TeamsDeveloped and created the scope of work, and provided the Development Team with specific needs.Monitored project implementations by the Development, Testing, and Support Teams.Monitored revenue leakages in Charges or penalty and taking necessary steps for recovery through system automatically.

Monitored business team requirements and conducted ongoing evaluations to create proactive improvements to the module.Maintained application successfully by adhering to regulatory requirements.Automated the process of marking NPA (Non-performing Assets) as per Strategic guidelines.Coordinated project planning and execution with team members and all the teams involved.Collaborated with Business, Development, Testing and Support Teams to launch new developments on time.

Master, Artificial Intelligence

Bachelor