With over 20 years of versatile experience in the IT industry across diverse technology areas and domains, I am a Principal Delivery Manager at Sopra Steria, A European Leader in Digital Transformation and among the top 5 European digital Services company. I hold PRINCE2® Practitioner, ITIL® Foundation, ITIL® Intermediate (SO), & COBIT®5 certifications and have a strong background in IT Service & Service portfolio management, Software Project & Program Management. Service Transition, IT Operations & Governance and solution designing. I currently head the offshore delivery for Axway Managed Cloud customers for EMEA, NA, and APAC regions, providing strategic and operational leadership to the delivery teams in Noida. I work closely with multi-geography teams and senior management across the US, France, and Germany, managing a large and complex portfolio of applications and services for some of the high-profile and demanding customers. I have extensive experience in cloud managed services, covering both SaaS and fully managed services, comprising complex solutions on B2B, MFT, and APIM integration products. I am also involved in pre-sales activities, global operations strategy and planning, and talent management aspects. I also have extensive exposure working at client locations in UK and a brief stint in France as well.