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Anwin Thomas Email & Phone Number

Technical Support Engineer with 12+ years of experience in supporting backup products at Commvault
Location: Sydney, New South Wales, Australia 6 work roles 2 schools
1 work email found @cognizant.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email a****@cognizant.com
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Current company
Commvault
Role
Technical Support Engineer with 12+ years of experience in supporting backup products
Location
Sydney, New South Wales, Australia
Company size
2637 employees

Who is Anwin Thomas? Overview

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Quick answer

Anwin Thomas is listed as Technical Support Engineer with 12+ years of experience in supporting backup products at Commvault, a company with 2637 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at cognizant.com and a matched LinkedIn profile for Anwin Thomas.

Anwin Thomas previously worked as Customer Support Engineer, Tier 2 (Media Management) at Commvault and Customer Support Engineer, Tier 1 (Media Management) at Commvault. Anwin Thomas holds Bachelor Of Engineering (B.E.), Electronics And Telecommunications from St Vincent Pallotti College Of Engineering And Technology.

Company email context

Email format at Commvault

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{first}.{last}@cognizant.com
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Profile bio

About Anwin Thomas

As an experienced customer support engineer, I have honed my skills in resolving complex backup and restore issues for enterprise customers. My technical problem-solving abilities ensure that every customer interaction leads to meaningful improvements in their experience with our solutions. I have a proven track record of delivering timely issue resolution through close collaboration with account managers and a deep understanding of customer needs.I am passionate about knowledge sharing, as demonstrated by the technical notes and knowledge base articles I have published, which enhance support across the organization. Working as Tier 2 my expertise has enabled me to streamline Tier 1 escalations and provide effective remote assistance, contributing to increased customer satisfaction.I am eager to leverage my experience and dedication to elevate service standards and foster enduring customer relationships in a new role

Listed skills include Unix, Shell Scripting, Linux, Itil V3 Foundations Certified, and 4 others.

Current workplace

Anwin Thomas's current company

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Commvault
Commvault
Technical Support Engineer with 12+ years of experience in supporting backup products
tinton falls, new jersey, united states
Website
commvault.com
Employees
2637
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6 roles

Anwin Thomas work experience

A career timeline built from the work history available for this profile.

Customer Support Engineer, Tier 2 (Media Management)

Current
Commvault

Sydney, New South Wales, Australia

  • Collaborated with Enterprise support/hot/At Risk customers to resolve Commvault Backup/restore issues efficiently.
  • Regularly reviewing Tier 1 escalations to provide optimal solutions and enhance customer satisfaction.
  • Coordinated with Account managers to manage customer expectations and ensure timely issue resolution.
  • Published Technical notes/Knowledge base articles to improve internal knowledge sharing and customer support.
Jun 2021 - Present

Customer Support Engineer, Tier 1 (Media Management)

Commvault

Sydney, New South Wales, Australia

  • Provided remote support assistance for customers for Commvault Backup/restore related issues, focusing on Media Agent servers, Deduplication engines, and storage solutions.
  • Reviewed logs to suggest appropriate next steps and guided customers through installation/configuration troubleshooting.
  • Assisted customers with understanding configuration requirements and provided guidance on correct steps/documentation.
Oct 2019 - Jun 2021

Customer Support Engineer, Tier 1 (Client Focus Group)

Commvault

Reading, England, United Kingdom

  • Assisted customers with Commvault Backup/restore issues, focusing on Windows and Linux/Unix file system backup/recovery.
  • Reviewed logs, gathered evidence for errors, and provided appropriate next steps for issue resolution.
  • Provided installation/configuration troubleshooting support to ensure smooth operations for clients.
Sep 2018 - Sep 2019

Frontline Technical Support Engineer

Commvault

Reading, Berkshire, United Kingdom

  • Provided frontline technical support for customers, addressing issues via phone and chat.
  • Created tickets for reported issues using ticketing tools.
  • Assisted new customers with basic backup documentation and configuration setup.
Jul 2017 - Sep 2018

Technical Lead

Cognizant

Pune, Maharashtra, India

  • Managed backup and recovery for various environments, including Lotus Notes files and Virtual Machines.
  • Coordinated tape movement activities across 3 different data center locations in Pune.
  • Successfully coordinated with vendors for tape library extension and installation of new backup solutions.
May 2014 - Jul 2016

System Engineer

Tata Consultancy Services

Chennai Area, India

  • Performing daily health checks for Backup servers
  • Managed backup and recovery for various environments, troubleshooting errors and coordinating with teams.
  • Led a 3-member team on escalated issues, responsible for 7 production lines across 4 datacenters.
  • Provided technical training to new hires, collaborated with teams and vendors, and ensured 24x7 support.
Jun 2011 - Apr 2014
Team & coworkers

Colleagues at Commvault

Other employees you can reach at commvault.com. View company contacts for 2637 employees →

DP Diego Poletti Diego Poletti Colleague at Commvault Argentina, Argentina View → SM Sooraj Mathew Sooraj Mathew Colleague at Commvault Kerala, India, India View → SS Shakam Saidulu Shakam Saidulu Colleague at Commvault Dundigal Gandimaisamma, Telangana, India, India View → NH Namitha Hn Namitha Hn Colleague at Commvault Bengaluru, Karnataka, India, India View → KN Kalaivanan N Kalaivanan N Colleague at Commvault Chennai, Tamil Nadu, India, India View → CV Ca Vipul Varanasi Ca Vipul Varanasi Colleague at Commvault Hyderabad, Telangana, India, India View → SK Skye Kidwell Skye Kidwell Colleague at Commvault Martinsville, Indiana, United States, United States View → JW John Winslet John Winslet Colleague at Commvault Theale, England, United Kingdom, United Kingdom View → JF Jacob Flores Jacob Flores Colleague at Commvault Round Rock, Texas, United States, United States View → JC Johnathan Cseh Johnathan Cseh Colleague at Commvault Toms River, New Jersey, United States, United States View →
2 education records

Anwin Thomas education

Bachelor Of Engineering (B.E.), Electronics And Telecommunications

St Vincent Pallotti College Of Engineering And Technology

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering

St Vincent Pallotti College Of Engineering And Technology
FAQ

Frequently asked questions about Anwin Thomas

Quick answers generated from the profile data available on this page.

What company does Anwin Thomas work for?

Anwin Thomas works for Commvault.

What is Anwin Thomas's role at Commvault?

Anwin Thomas is listed as Technical Support Engineer with 12+ years of experience in supporting backup products at Commvault.

What is Anwin Thomas's email address?

AeroLeads has found 1 work email signal at @cognizant.com for Anwin Thomas at Commvault.

Where is Anwin Thomas based?

Anwin Thomas is based in Sydney, New South Wales, Australia while working with Commvault.

What companies has Anwin Thomas worked for?

Anwin Thomas has worked for Commvault, Cognizant, and Tata Consultancy Services.

Who are Anwin Thomas's colleagues at Commvault?

Anwin Thomas's colleagues at Commvault include Diego Poletti, Sooraj Mathew, Shakam Saidulu, Namitha Hn, and Kalaivanan N.

How can I contact Anwin Thomas?

You can use AeroLeads to view verified contact signals for Anwin Thomas at Commvault, including work email, phone, and LinkedIn data when available.

What schools did Anwin Thomas attend?

Anwin Thomas holds Bachelor Of Engineering (B.E.), Electronics And Telecommunications from St Vincent Pallotti College Of Engineering And Technology.

What skills is Anwin Thomas known for?

Anwin Thomas is listed with skills including Unix, Shell Scripting, Linux, Itil V3 Foundations Certified, Windows Server, Servers, Vmware, and Netbackup.

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