Ashley O'Connor, Cgsp Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Evaluate and administer admissions decisions for all applicantsMaintain current admissions guidelines (in conjunction with the Academic Catalog) and monitor quality assurance within the decision process, in accordance with TISOH admission policies, the State of Nevada Commission on Postsecondary Education, and the Accrediting Council for Continuing Education and Training standards.Maintenance and made improvements for efficiency of application, admission process, and forms for internal and student-facing admission processes.Conduct training for new admissions team members and other departments on operations proceduresCommunication and collaboration with all school departments to ensure a seamless student experienceResponsible for project management of new Customer Relationship Management and Student Information Systems

Palo Alto, California, United States

Food Handler and ServSafe certifiedImplement and onboard staff for point of sale and reservation systemsImprove to go order accuracy, efficiency, and trackingRelocate bar and ensure resident satisfaction during lounge renovationDining services department representative for the community’s Safety Committee Skills Obtained: Emphasis on presentation, development of long term relationships with residents, value added strategy and innovation

Atlanta, Georgia, United States

Develop training material and implement efficient onboarding proceduresEstablish cleaning, ordering guidelines, and operational protocolsCreate and maintain charitable relationshipsWebpage and mailing list distribution pertaining to events, promotions, and contestsEstablish up-selling opportunities Monitor kitchen operations for quality controlSkills Obtained: Coaching and mentoring, marketing, promotions and social media

Atlanta, Georgia, United States

Responsible for training, mentoring, development, and oversight of 3 assistant restaurant managers and staffMaintained quality of service for 3 food and beverage outlets within a 1,263 guestroom, AAA 4-Diamond convention hotel by enforcing compliance procedural standards to ensure excellent service, guest comfort and satisfactionMarket, organize, and collaborate inter-departmentally regarding private events Successful P&L and budgetary managementSkills Obtained: Quality assurance, dynamic multi-tasking, delegation, visual merchandising

Cleveland/Akron, Ohio Area

Managed 4 food and beverage outlet operations for 293 guestroom historic hotelEstablish rapport with existing clienteleTeam building, mentoring and engagement leadershipImplementation of training plans and project listsActive contributor of Safety and Green teams Menu engineering and developmentSkills Obtained: Development of department goals and budgetary constraints, product differentiation, emphasis on core values and market segmentation, competitive set differentiation

Columbus, Ohio Area

Oversight of 4 food and beverage outlets and banquet beverage department for 70,000 sq. feet of meeting space in a 631 guestroom convention hotelLead planning meetings for large groupsSkills Obtained: Beverage inventory and controls, interviewing and training procedures