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@synopsys.com
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2 phones found area 203
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LinkedIn matched
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Audra Williams is listed as Customer Success Manager at Black Duck Software, Inc. at Black Duck, a with 158 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at synopsys.com, phone signal with area code 203, and a matched LinkedIn profile for Audra Williams.
Audra Williams previously worked as Customer Success Manager at Black Duck and Customer Success Manager at Synopsys Inc. Audra Williams holds Bfa, Graphic Design from University Of New Orleans.
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AeroLeads found 1 current-domain work email signal for Audra Williams. Compare company email patterns before reaching out.
Resourceful and forward-thinking Customer Success professional with a decade of expertise in client-facing roles. I specialize in building relationships, understanding customer needs, driving growth, and reducing churn.
Listed skills include Graphic Design, Photoshop, Social Media, Indesign, and 38 others.
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A career timeline built from the work history available for this profile.
Atlanta Metropolitan Area
Black Duck Software, Inc. is formerly the Software Integrity Group from Synopsys, Inc.- Foster and manage customer relationships.- Serve as the primary contact throughout the customer journey.- Champion customer needs and satisfaction.- Create and execute customer success strategies.- Promote customer usage and satisfaction.- Consistently deliver value.- Track adoption rates and align use cases with business goals.
- Foster and manage customer relationships.- Serve as the primary contact throughout the customer journey.- Champion customer needs and satisfaction.- Create and execute customer success strategies.- Promote customer usage and satisfaction.- Consistently deliver value.- Track adoption rates and align use cases with business goals.
United States
- Assisted and expanded SMB and midmarket customer segments.- Prioritized efforts on customer retention and growth.- Managed customer accounts in Appfolio Utility Management, including setup and integration.- Created tailored reports and provided analytics.- Introduced new procedures to enhance team efficiency.
Atlanta Metropolitan Area
- Offered IT support via calls and emails for client users.- Internally certified in Microsoft Excel and Access.
Atlanta Metropolitan Area
- Enhanced Support Team processes and tools for efficiency and overflow support.- Analyzed returns from all sales channels.- Led projects to reduce returns.- Worked with senior leadership to prioritize development projects.- Organized project kickoff and retrospective meetings.
Atlanta, Georgia
- Built detailed escalation cases.- Used SQL database for troubleshooting.- Installed software on customer workstations.- Offered swift, lasting solutions for customer satisfaction.- Managed cases with Salesforce CRM.
Sandy Hook, Connecticut
- Assisted in daily operations of office including business correspondence, filing, and ordering supplies.- Prepared quotes for customer jobs and processed payments.- Completed and submitted expense reports.
New Orleans, Louisiana
- Assisted in the design, proofing and editing of print, web materials for customers of Mama Roux Studio.
Stratford, Connecticut
- Created designs for smart phone apps, icons, print materials, and software branding.
New Orleans, Louisiana
- Assisted Where Y'Art executives with graphic design, production for Where Y'Art Online Gallery & Marketplace.
New Haven, Ct
- Created and maintained a medical forum for Ear Nose and Throat doctors. - Marketed an Electronic Medical Records system by demonstrating the product, designing advertisements and print materials, utilizing social media, and attending networking events.- Formatted data for input into the EMR system.- Served as personal assistant to Dr. K.J. Lee, Director of Otolaryngology, St. Raphael's Hospital, New Haven.
Other employees you can reach at blackducksoftware.com. View company contacts for 158 employees →
Tanner Gascon
Colleague at Black DuckTrout Creek, Montana, United States
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SM
Senthil Murugan Manikantan
Colleague at Black DuckNorwood, Massachusetts, United States
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CS
Colleen Saunders
Colleague at Black DuckDenver, Colorado, United States
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RS
Ruben Shibu
Colleague at Black DuckBengaluru, Karnataka, India
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MM
Moyin Mohammed
Colleague at Black DuckBengaluru, Karnataka, India
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RH
Reed Hatfield
Colleague at Black DuckRaleigh, North Carolina, United States
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CB
Corey Buckley
Colleague at Black DuckWaterford, New York, United States
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BG
Bill Gallop
Colleague at Black DuckCalgary, Alberta, Canada
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SM
Sakari Mikkola
Colleague at Black DuckOulu, North Ostrobothnia, Finland
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LV
Lucas Von Stockhausen
Colleague at Black DuckNordhorn, Lower Saxony, Germany
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Quick answers generated from the profile data available on this page.
Audra Williams works for Black Duck.
Audra Williams is listed as Customer Success Manager at Black Duck Software, Inc. at Black Duck.
AeroLeads has found 1 work email signal at @synopsys.com for Audra Williams at Black Duck.
AeroLeads has found 2 phone signal(s) with area code 203 for Audra Williams at Black Duck.
Audra Williams is based in Atlanta, Georgia, United States while working with Black Duck.
Audra Williams has worked for Black Duck, Synopsys Inc, Appfolio, Inc., Theitsupportcenter, Llc, and Simplified It Products.
Audra Williams's colleagues at Black Duck include Tanner Gascon, Senthil Murugan Manikantan, Colleen Saunders, Ruben Shibu, and Moyin Mohammed.
You can use AeroLeads to view verified contact signals for Audra Williams at Black Duck, including work email, phone, and LinkedIn data when available.
Audra Williams holds Bfa, Graphic Design from University Of New Orleans.
Audra Williams is listed with skills including Graphic Design, Photoshop, Social Media, Indesign, Art, Advertising, Illustrator, and Flyers.
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