Anna P. Email & Phone Number

Tampa, Florida, United States

•Generate Comprehensive Organizational Reports: I create and distribute various organizational data reports, including the Annual Impact Report, Census data, Key Performance Indicator Reports, and Monthly Operations Report, ensuring accurate and timely delivery.•Maintain Data Integrity: I meticulously examine the processes of data collection and entry within the organization to uphold data integrity. This involves implementing quality control measures to guarantee the accuracy of our data.•Research and Evaluation Support: Collaborating closely with the Senior Director of Research and Data, I contribute to research and evaluation efforts. This includes assisting in research design, data collection, and analysis.•Data Collection and Analysis: I gather and analyze relevant data from multiple sources to support the development of contract and grant proposals and the preparation of comprehensive reports.•Custom Data Requests: In response to requests for specific data or research, I create and disseminate tailored data reports, literature reviews, and queries to meet the unique needs of stakeholders.•Staff Training and Support: I provide training, guidance, and technical assistance to staff members, ensuring they are well-versed in data collection procedures, data entry protocols, and the overall functionality of our internal data system.•Billing Validation: I verify the accuracy of state billing by meticulously comparing state census data with our internal census data, facilitating precise financial transactions.•Data System Maintenance: I collaborate with our IT department to ensure the ongoing maintenance, updates, and overall reliability of our data systems, guaranteeing seamless data management processes.I am committed to maintaining the highest standards of data accuracy, accessibility, and utilization within our organization, contributing to informed decision-making and our continued success.

Tampa, Florida, United States

•Procedural Development: I develop and continuously monitor robust data management procedures, guaranteeing that our data processes are streamlined and effective.•Quality Data Collection: I devise techniques for collecting high-quality data, focusing on adequacy, accuracy, and legitimacy, to maintain data integrity.•Contractual Reporting: I create, evaluate, and distribute reports that align with the contractual obligations of federal, state, and local contracts and grants, ensuring our compliance and transparency.•Data Distribution: I establish efficient procedures for sharing data with agency leadership, external stakeholders, and other relevant parties, facilitating informed decision-making.•User Support: I provide essential support to service area employees, enabling them to effectively use databases, record systems, and taxonomy terms in their daily tasks.•Data Extraction and Conversion: I oversee the extraction and conversion of data from diverse databases and systems, ensuring seamless data integration and accessibility.•Performance Evaluation: I assess system performance regularly to identify areas for improvement and optimization.•Data Quality Management: I determine the business impact level for data quality issues and provide feedback and potential solutions to organizational leadership, aiming for continuous improvement.•Root Cause Analysis: I conduct in-depth investigations to determine the root causes of data quality errors, offering recommendations for long-term solutions, including ongoing training for existing and new staff.•Data Records Maintenance: I maintain meticulous records of original data and any corrected data, maintaining a comprehensive data audit trail.•Data Quality Standards: I ensure adherence to data quality standards by conducting regular data reviews, and implementing corrective measures as needed to uphold the highest data quality standards.

Tampa, Florida, United States

•Monthly Small Group Facilitation: I organize and lead monthly small group training sessions, fostering continuous learning and collaboration. I also provide seamless on-the-job training for new hires.•Policy and Procedure Updates: I ensure our workforce stays informed about the latest policies and procedures, promoting compliance and best practices through regular training and communication.•Data Analysis and Reporting: I conduct data analysis for contractual obligations, preparing weekly performance reports that drive informed decisions and continuous service improvement.•Shift Planning: I analyze shift reports to optimize operations during peak times and address safety concerns, maintaining a secure and productive work environment.•Training Manual Enhancement: I improve our training manual by integrating essential curriculum and procedures to equip our team for success.•Structured Training Programs: I've introduced a 30-day training curriculum for new hires, including performance reviews to expedite onboarding and foster leadership development.•Strong Leadership: My leadership and problem-solving skills ensure efficient workflows and a positive work environment that promotes growth.•Quality Assurance Management: I lead our quality assurance program, including process evaluation, audits, and ongoing training. I collaborate with staff to develop performance improvement plans and provide coaching for professional growth.

Tampa, Florida

• Managed an average of 200+ weekly crisis calls related to domestic violence, sexual assault, substance use, and suicide ideation, delivering exceptional customer service, resource support, safety planning, and de-escalation assistance.• Stepped in as a leader, coordinating contact center staff during supervisor absences to ensure smooth operation without interruption of phone coverage.• Assisted in the training of new staff and provided ongoing support, delegating tasks to specialists to foster growth and increased responsibility.• Conducted safety checks and offered specialized follow-up care to individuals requiring short-term mental health or early childhood care coordination.• Advocated for and referred primary and secondary victims of crime, including sexual assault, physical abuse, and domestic violence, whether reported or unreported.

Tampa, Florida

•Conducted timely client initial intake, adhering to program timeframes and guidelines, utilizing information from prenatal and infant screens or referrals.•Evaluated client input during the initial intake interview and utilized the local program decision tree to determine the most suitable case pathway.•Provided referral information and educational materials to enhance client awareness of available community resources and services.•Maintained a proficient understanding of the program's electronic record system and complied with the State of Florida's healthy start standards and guidelines.

Tampa/St. Petersburg, Florida Area

•Offered crisis intervention and emotional support to clients, advocating for their ongoing needs throughout the recovery and legal process.•Assisted clients in preparing victim impact statements, completing crime victim compensation forms, and filing for injunctions.•Accompanied clients to court, law enforcement interviews, and medical appointments, with a strong emphasis on serving minority and underserved populations.•Carried out challenging responsibilities, demonstrating initiative and independent judgment, under the supervision of the Crisis Center's Sexual Assault Services Director.

Bachelor Of Science - Bs, Criminoly And Criminal Justice

Google Data Analytics Professional Certificate, Data Analytics

Those who earn the Google Data Analytics Professional Certificate have completed eight courses, developed by Google, that include.