Apache Vazquez Email & Phone Number

Austin, Texas Metropolitan Area

Taylor, Texas, United States

Manages the company's human resources.Responsible for the effective hiring, training, developing, and management of the employees.

Austin, Texas, United States

Evaluated job folders to determine costing and labor charges for each job. Entered data into Trans-Pak’s proprietary software in order to submit invoices to the customers. Assisted in other CS duties as requested by answering phones, taking orders and assisting the GM with reports.

Austin, Texas, United States

Determined customer service requirements by maintaining contact with customers; visiting operational environments. Improved customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Maximized customer operational performance.

Austin, Texas, United States

Created sales orders and invoices for customers while training and overseeing the employees on the customer service team. Was responsible for following up on the aged accounts. Was responsible for the customer feedback logs and reviewing with the team on a weekly basis and creating kudos or pcars as necessary along with a vast array of other.

Austin, Texas, United States

Was responsible for providing quality and efficient customer service to customers through the daily management of accounts. Over saw the day to day running of the office to include AR & AP responsibilities.