• Led global HR Knowledge Management process, ensuring seamless access to critical information.• Administered governance model for HR articles and policies, ensuring alignment and compliance with stakeholders.• Monitored key performance indicators (KPIs) and met management expectations to ensure the effectiveness of the Knowledge Management process.• Collaborated with HROps support teams and Country HRs, improving self-service content and emoloyee satisfaction.• Facilitated transitions of various countries to DXC’s Central Information & Support Portal, centralizing policies and delivering Employee Support.• Contributed to harmonization of legacy policies across regions, streamlining HR processes and promoting consistency.• Promoted knowledge base usage in the Tiered support model, empowering employees to find quick and accurate solutions independently.• Monitored knowledge gaps and implemented corrective actions for a sustainable and robust knowledge base.• Drove reporting and analysis from team end, providing valuable insights for decision-making, user engagement strategies, and continuous improvement of knowledge base performance.• Initiate and lead technical/business conversations with our portal IT/admin team for portal enhancements/requirements.• Proficient in ServiceNow.MAJOR PROJECT1. HRPro Project• Core member of the project team, managing DXC's Central Information & Support Portal's knowledge base.• Led design participation and UAT with the vendor.• Ensured Go live readiness by updating 500+ articles and mapping 1300+ articles to new catalogue.2. Transition Projects for Europe, DXC GDNs• Transitioned 8+ countries to DXC's Central Information and Support Portal.• Led knowledge migration for these countries and supported Employee Support Model Setup.• Successfully implemented change management plan for smooth transition• Conducted refresh training on the portal for 15+ European countries in multiple sessions.

1. Worked on scrutinising the applications received for various post. As a part of it, Resume checking, checking of availability of supporting documents, checking eligibility, verifying ACR gradings and ensuring vigilance and administrative clearance was performed.2. Summarisation of various application was made in MS Excel. Cross verification of summary with the original document was done.3. Filing of documents was done.4. Understood the way of maintaining various registers such as appointment register, promotion register and vacancies register. Data entry in such registered was made during the period of internship.

▪️Contributed as a HR associate at Laugh Guru - a website to educate kids with humor using several formats like animated videos, games▪️Recruited & managed 9 marketing interns for the sales team over a 1-month period and ensured the team is constantly motivated▪️Boosted the sales of the team by converting 7+ customers that resulted in improved revenue of the company▪️Recognized by director of the company for excellent performance throughout the internship