Social Worker
Dignity Foundation, Mumbai
• Dignity Helpline ProgramThe Dignity Helpline program is a telephone helpline for the elderly that operates in 7 cities across India. I am responsible for the operational management of help line services in Mumbai, Pune and Goa.As part of this function, my primary responsibilities include -o Counseling of callers on the helplineo Case management and documentation of all callso Providing case based assistance to callers including, where required, home visits and liaising with law enforcemento Volunteer recruitment and trainingo Operational guidance and oversight for helpline services at Pune and Goa• Nutrition for Indigent Senior CitizensDignity Foundation supports indigent senior citizens in Mumbai, Bengaluru and Pune by providing a month’s worth of basic dry provisions to the very poor senior citizens who cannot fend for themselves.o Planning the distributions process of items to beneficiarieso Preparing utilization reports for donorso Planning and organizing health camps and drives such as walking stick distribution, eye check up camp and spectacles distribution.