Aparna Ramesh K Email & Phone Number

As an ICF-PCC coach and Behavioral Facilitator with over 29 years of overall experience, I help individuals and teams improve their performance, productivity, and overall well-being through lasting behavioral change. My goal is to support talented people in becoming better leaders, building resilience, and boosting their self-confidence and emotional intelligence.My clients often see improvements in leadership, team culture, relationships, and performance.My experience has also been in building business units, domain practices, and training competencies within large service organizations. Some of my key accomplishments include:* Business transformation at a leading insurance provider by leveraging design thinking, digital enablement, and data analytics in the customer services unit* Establishment of the BA competency framework for training, development, and onboarding of 200 consultants for a USD 20 Million practice* Significant scaling up of a business unit in Pune for Insurance TPA services from 0 to 12 crores in 5 years* Enabling high customer satisfaction scores for a major insurance company by creating and managing a team of medical and paramedical staff to ensure high-quality service delivery

Listed skills include Leadership, Requirements Analysis, Insurance, Key Account Management, and 30 others.