Anjali Patil Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

- Partner with customers to measure risk to their organization and provide recommendations to reduce that risk- Possess knowledge to security programs and strategies of customers in different industries and of varying sizes- Help customers build business cases to implement change that makes them more secure- Responsible to conduct Quarterly Business Reviews with customers- Act as a trusted security advisor to our customers, providing both tactical and strategic guidance across operational and executive teams- Build positive relationships with customers and represent them and their needs during every meeting and with every conversation- Work directly with Product Management, Engineering, and Operations to make sure we’re always working toward customer success- Support sales by providing domain expertise and building relationships with prospective customers before they choose Expel

Dallas-Fort Worth Metroplex

• Act as a trusted advisor for all matters concerning the Managed XDR (MDR) service, the adoption of Trend Micro technology, as well as on-going implementation.• Establish and oversee the customer's adoption of Trend Micro Managed XDR (MDR) service, and be involved in the customer's service planning process. Consult customers and approach them to understand their business needs, issues and strategies.• Provide project management expertise during onboarding of MDR customers. Includes but not limited to tracking and monitoring project milestones, status reporting, paying close attention to areas where senior leadership involvement and notification is required, and related activities.• Lead security incident response and maximize internal resources to lead to resolution.• In a tailor-made communication, be able to articulate and relay information about multifaceted security threats, bridging together both internal and external teams - including but not limited to: client stakeholders, technical staff, executive leadership and legal counsel.• Lead effort in expanding and improving the development of processes and methodologies that would best fit the Trend Micro Managed XDR client's needs for the Managed XDR service.• Work directly with other service delivery teams, and other internal stake holders, to ensure smooth and timely adoption of Trend Micro's Managed Detection and Response Service• Work in tandem with existing processes upon account escalations and perform periodic health checks• Oversee deliverables of committed service guidelines per customer to ensure on-time delivery.

Dallas/Fort Worth Area

• Establish and oversee the customer's adoption of Trend Micro Managed Detection and Response (MDR) service, and be involved in the customer's service planning process• Responsible to provide project management expertise during onboarding of MDR customers. Includes but not limited to tracking and monitoring project milestones, status reporting, paying close attention to areas where senior leadership involvement and notification is required, and related activities• Consult customers and approach them to understand their business needs, issues and strategies• Responsible to build a strong support strategy to ensure our customers maximize the value on their investment in Trend Micro's Managed Detection and Response Service• Drive improvement of the MDR service by gathering customer feedback, working closely with the Product Management team to ensure better customer experience/ customer success• Anticipate customers' requirements or possible challenges, and identify potential issues that may arise. Facilitate internal resources, build success plans, and optimize customer experience• Work directly with other service delivery teams, and other internal stake holders, to ensure smooth and timely adoption of Trend Micro's Managed Detection and Response Service• Work in tandem with existing processes upon account escalations and perform periodic health checks• Oversee deliverables of committed service guidelines per customer to ensure on-time delivery

Dallas/Fort Worth Area

• Being a part of the Cyber-threat research team that is heavily invested in investigating cyber threats• Assisting in on-going research efforts by contributing to the production of global cyber threat intelligence• Responsible to contribute to the “MDR” team (Manage Detect and response team) through research and analysis on latest malware trends• Analyze customer feedback and paint a picture of the latest malware trends in the region• Responsible for the release of quarterly reports/blogs on “Threat Landscape in the North American” region• Responsible to provide insights on how to mitigate threat and highlight on the need for a proactive Incident response for organizations to be better prepared for threat• Possess domain knowledge with respect to TM products and services

Dubai

• Reporting to the delivery center manager and responsible for following the defined process for SIM application development and delivery with required level of quality• Work in a cross-functional team developing and managing sales lead• Write Technical document to be delivered to the customer• Assist Project management tasks• Responsible for Design, code and unit test the applications, mainly DSTK• Responsible to carry out validation according to norms and standards• Ability to multi-task, prioritize and meet deadlines

London, United Kingdom

• Testing different mobile networks and dealing with their respective evaluation software. It includes testing Push to talk Servers, Voice over IP and different other evaluation tests in Laboratory• Perform a number of network evaluation tests like UPD test, TCP test (with different parameters) , End To End Delays, Voice Parameters, Nat Detection, POC Performance Test, etc.• Analyze test results and prepare report commenting over the performance of each network

Master Of Business Administration (M.B.A.), Operations Management, 3.7/4.0 Gpa

Engineer'S Degree, It/Electronics, First Class With Distinction

BVB College of Engineering & Tech, INDIA