I build, launch, and manage global programs to enable successful partnerships with resellers, distributors, MSPs, digital marketplaces, and technology alliances. I tailor the programs to the specific needs and business models of each partner persona, allowing partners to create, share, manage and transact opportunities, develop solutions, launch marketing campaigns, and support customers.I define internal processes and programs that enable partners to successfully engage our staff and customers, including on-boarding, training & certification, and enablement. I also build reports and dashboards to track the performance of each program.

As the Manager of Global Channel Development for Fortra (formerly HelpSystems) I create and deliver strategies, plans, and execution roadmaps for the enablement of Fortra's key partners and partner types to drive short and long-term growth opportunities. I develop and support a program to maintain and grow the Fortra channel based on an intelligent recruitment and development strategy.

I lead the Partner Readiness Division at Alert Logic, the leading Managed Detection and Response company. My team owns the global partner enablement and training strategy, design, and execution. We also recruit new MSP, Reseller, and Referral partners to Alert Logic, provide them a world-class onboarding experience, and accelerate their time to value creation. We exist to provide a best-in-class onboarding and enablement experience for all Alert Logic Partners.

You may find me presenting a session virtually, speaking on stage at a conference, or meeting with our partners at field events. I interact with customers and prospects as a security expert regularly. I work with Alert Logic partners to develop and execute on enablement plans that have been uniquely tailored to each partnership.I own the design, creation, and maintenance of our training and enablement assets and collateral. The emphasis is on pre-sales activities related to customer awareness and advocacy, demand generation, and MDR as it relates to the broader cyber security landscape. My focus is to train our partner's sales and engineering teams on the why, how, and when to engage their customers and prospects with security conversations. Our programs do more than train on speeds and feeds, they address common reasons for call reluctance and call avoidance related to security conversations while empowering sellers to bring valuable content and conversations to their customers and prospects.I assist with onboarding of new partners, enabling and refreshing our existing partners, and creating new content and programs as necessary to ensure successful partnerships.I thoroughly enjoy engaging with partner leadership, sellers, engineers, and SMEs, and working together to bring cyber security to the people and companies that need it.

My primary responsibility is to be a liaison to Account Executives, Solution Engineers, and management of our key accounts, providing resources they need to service and support their customers during every phase of their security journey. Utilizing my experience in managed hosting, AWS, Azure, GCP, VM Ware, Openstack, and cyber security, I consult with end clients and customers regarding their security and compliance needs in the ever evolving threat landscape.

In this role I have created and maintain a high-energy, motivational, and high-performing sales environment while managing and leading a team of 10 Account Executives with 2 Solution Engineers. I am responsible for hiring, scaling revenue growth, and interaction and engagement with other critical parts of the organization and our partner network. I effectively drive sales of one of the industries largest integrated service portfolios into an install base of small to medium businesses, with a focus on providing a great partnership and a fanatical experience for my customers. I am well versed in the leading public and private clouds (AWS, GCP, Azure, VMWare), professional services, and also in security. I serve as a cultural ambassador of our sales organization, and strive to promote a fun and engaging environment.

In this role I manage a portfolio of Install Base accounts, working toward a monthly attainment target. I am responsible for the full sales cycle from lead/prospect to close. I communicate with various teams across customer organizations including C-suite, technical teams, operations, finance, legal, and service delivery. I consult my customers on IT Strategy and transformation, TCO assessments and financial analysis. I am their cloud expert, with deep knowledge of the full Rackspace portfolio and competitive landscape. Internally I collaborate across departments with sales, support, and implementation, often working as a customer advocate. I am a Team Lead, offering mentorship, training, and guidance to fellow Rackers.