Financial Services

Operates as a Sales Manager of a premier product line. Facilitate sales, marketing, and promotional campaigns. Regularly conduct training sessions at both the store and district levels. Drive sales by providing brand advocacy, training, and product knowledge. Also, provides subject matter expertise for products as well as “in-depth of knowledge” of discounts and purchase programs. Establish relationships with store associates and management teams to increase sales.

Responsible for flawless execution of complex multi-media campaigns. Coordinates fulfillment of all digital campaigns. Acts as a liaison with research and creative production for all platforms. Coordinates and communicates all aspects of campaigns from start to renewal.

Responsible for managing the daily needs of multiple media consultants to maximize their time in the field. Preparing proposals, pre sales materials, account set up and maintenance, order insertion in all systems, coordinating creative. Building strong relationships collaborating in multiple departments to ensure client solutions are full filled and delivered as scheduled successfully. Serves as a primary point of contact and subject matter expert for digital sales processes. Chosen to be part of the Tech Solve Team to improve process for CMGO. •Knowledge of systems – OSI, Marketron, DT, V Creative, Affinity, API, Digital IO Tool, OS Tool, Ad Central, Salesforce & Microsoft•Developed SOP’s for Digital IO tool & V Creative – Developed and facilitated training for team meetings and lunch and learn sessions•2014 -2Q & 3Q Sales Support Award Winner - 2014 July Above and Beyond Winner – 2014 Aug Nomination for Above and Beyond

Responsible for meeting the placement goals of students assigned. Develop employment opportunities for students through various and well established techniques. While maintaining detailed employment information on all graduates. Responsible for developing, tracking, reporting graduate employment programsActively plans and conducts employer visits and on-campus recruiting •Responsible for educating employers on curriculum and competitive compensation•Conducts marketing calls and direct mail marketing follow-up•Serves as a advocate for student/graduates in the job search process, including salary negotiation

MetLife Dayton, OhioSales 2012- Current • Exceeds sales and quality goals monthly through consulting, educating and recommending the right amount of insurance • Provides excellent listening skills, and ability to identify the needs of consumer• Explains product provisions, policies and coverage information • Builds strong working relationships with customers, underwriters, case managers, administrators and management• Accurately completes applications, mandatory forms and other state required documents • Able to create a sense of urgency and build strong customer service relationships to promote return on outstanding application materials. Such as medical exams and payments• Responsible for all new life applications and ensuring accuracy and completeness• Maintains detailed documentation on all cases being underwritten and updated through tracking system/documents

AdLeap is a leading business-to-business provider of custom branded promotional items and corporate gifts. Through promotional products and logo merchandise, we use our expertise to build memorable promotions that create brand awareness and strengthen employee and customer relationships.

* Technical Sales overlay to the Enterprise, Public Sector and General Business Direct Sales Teams* Delivered 315% in 2005, 147% in 2006, 127% in 2007, and 102% in 2008 of activation and data revenue plans* Responsible for driving sales and knowledge transfer of Sprint Business Solutions portfolio* Proactively supported pre and post sale opportunities* Attended sales calls, qualified customer opportunities and recommended solutions that could tie into a customers’ existing back end systems and processes

* Project management for nationwide implementation training and certification on Industry specific verticals, end user training and troubleshooting, device and application deployment. * Facilitated monthly training for 8 markets, each month, with up to 6 vender breakout sessions, over 300 employees, Target & Attack sessions, and call blitz programs * Coached General Business and Enterprise Account Executives in solution selling

* Trained customers on how to use data products while following up, ensuring customer satisfaction and reducing churn from upwards of 50% to below 19% of Data Revenue, in less than 6 months* Compiled daily and monthly sales numbers, weekly forecast reports, and annual revenue totals, identifying trends * Achieved over 300% of quota in the retail Channel

* Trained customers on how to use data products and followed up ensuring customer satisfaction, reducing churn, increasing Data Revenue with add on services* Supported the Southern Ohio market (Columbus, Cincinnati, Dayton, Northern Kentucky, Eastern Indiana) for data sales in the Direct, Indirect and Retail channels* Trained new hires, and existing employees from all channels of distribution on data products and benefits of solution selling * Assisted Account Executives with account lookups, e-care tickets, billing issues, training, rate plan analysis, mailers, account modifications, swaps and troubleshooting* Partnered with both internal and external customers to resolve escalated billing and provisioning disputes * Provided support to sales teams and co-workers on the Automated Fulfillment Process (AFP). This included but was not limited to replying to daily inquiries, monitoring error queues and trouble-shooting orders

* Echelon trained to repair Motorola handsets, to troubleshoot, and technical understanding of the equipment and network* Increased revenue with the sales of equipment protection services

* Exceeded quotas and targets, consistently responsible for sales of cellular phones, pagers and accessories* Provided customer service in the following areas: qualified each individual for an appropriate rate plan, programmed phones, assisted management with inventory counts and reviewed monthly statements with customers

* Extensive Knowledge of Jewelry and the industry* Customer credit, financing, interpretation of credit reports, and accounts payable* Shipping, receiving, and inventory management * Exceeded company set sales quotas