Pentest Project Manager
Current- Promoted to this role to participate in a specialized team to revamp department processes, resulting in improved efficiency and communication between cross-functional teams, and improved customer satisfaction.- Managed 20-30 penetration test projects concurrently in a fast paced environment. Each project involved constant communication between 2-4 in-house stakeholders and 1-9 customer stakeholders, resulting in seamless execution, on time delivery and a positive customer experience.-⦠Show more - Promoted to this role to participate in a specialized team to revamp department processes, resulting in improved efficiency and communication between cross-functional teams, and improved customer satisfaction.- Managed 20-30 penetration test projects concurrently in a fast paced environment. Each project involved constant communication between 2-4 in-house stakeholders and 1-9 customer stakeholders, resulting in seamless execution, on time delivery and a positive customer experience.- Demonstrated critical thinking continuously by adjusting project timelines and scope to accommodate customer needs, and communicating changes to internal stakeholders.- Implemented scrum practices to optimize project questionnaire and technical report format by continuously gathering customer feedback, and collaboratively improving each artifact with the specialized team.- Trained the project management team on new processes, contributing to improved team performance in alignment with departmental goals.- Attained global experience by interacting with customers in the UK and Czech Republic, as well as customers in various time zones across the United States. Show less