- Promoted to this role to participate in a specialized team to revamp department processes, resulting in improved efficiency and communication between cross-functional teams, and improved customer satisfaction.- Managed 20-30 penetration test projects concurrently in a fast paced environment. Each project involved constant communication between 2-4 in-house stakeholders and 1-9 customer stakeholders, resulting in seamless execution, on time delivery and a positive customer experience.-… Show more - Promoted to this role to participate in a specialized team to revamp department processes, resulting in improved efficiency and communication between cross-functional teams, and improved customer satisfaction.- Managed 20-30 penetration test projects concurrently in a fast paced environment. Each project involved constant communication between 2-4 in-house stakeholders and 1-9 customer stakeholders, resulting in seamless execution, on time delivery and a positive customer experience.- Demonstrated critical thinking continuously by adjusting project timelines and scope to accommodate customer needs, and communicating changes to internal stakeholders.- Implemented scrum practices to optimize project questionnaire and technical report format by continuously gathering customer feedback, and collaboratively improving each artifact with the specialized team.- Trained the project management team on new processes, contributing to improved team performance in alignment with departmental goals.- Attained global experience by interacting with customers in the UK and Czech Republic, as well as customers in various time zones across the United States. Show less

- Introduced and coached the IT team to implement the scrum framework team which increased completed tickets by 360%.- Oversaw a large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.- Acted as team product owner to prioritize project backlog, and define project objectives, key results, risk and value. - Successfully led a cross-organizational project to achieve a positive opinion in SOC 2 Type 1 audit.- Adjusted… Show more - Introduced and coached the IT team to implement the scrum framework team which increased completed tickets by 360%.- Oversaw a large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.- Acted as team product owner to prioritize project backlog, and define project objectives, key results, risk and value. - Successfully led a cross-organizational project to achieve a positive opinion in SOC 2 Type 1 audit.- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.- Captured detail-oriented project artifacts in G Suite, Jira, and Confluence.- Facilitated weekly, quarterly, and annual department planning session with the IT director.- Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives. Show less

-Developed insights on marketing campaigns to assess performance against goals.-Promoted business through marketing initiatives and use of social media.-Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.-Built and strengthened strategic relationships with vendors, advertising agencies, and leading industry partners.-Responsible for managing over 180 existing client relationships and growing new clientele by… Show more -Developed insights on marketing campaigns to assess performance against goals.-Promoted business through marketing initiatives and use of social media.-Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.-Built and strengthened strategic relationships with vendors, advertising agencies, and leading industry partners.-Responsible for managing over 180 existing client relationships and growing new clientele by 156% over 1 year.-Created informative marketing materials via Mailchimp, Canva, VagaroPro, and iMovie to engage my audience and promote services and education for over 3 years. Show less

-Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.-Assessed marketing copy, art comps, and final designs and compared them with established specifications.-Researched industry and marketplace trends to develop marketing solutions and enhance business operations.-Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.-Communicated directly with… Show more -Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.-Assessed marketing copy, art comps, and final designs and compared them with established specifications.-Researched industry and marketplace trends to develop marketing solutions and enhance business operations.-Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.-Communicated directly with the founder about daily appointments, customers’ positions in the sales pipeline, and updating the website.-Executed optimal sales strategies to achieve commercial goals for the target market.-Participated in promotional activities and trade shows, working with advertisers and production managers, to market products and services.-Developed a network of related professionals to open up business opportunities Show less