Ajay Gaikwad Email & Phone Number

United States

Product Manager (PM) : Google Paid Advertising Ecosystem Specialization: Local Services Ads, Google Ads Ecosystem- PM definitively owns: Performance, Retention, Growth & is responsible for clear-cut quarterly & yearly growth in every category- PM aligns various internal & external stakeholders towards a core set of objectives- Product Manager develops, Implements, & continually refines LSA Product Methodology on a Vertical-specific basis- PM defines & subsequently owns product & process integrity - PM empowers every functional silo of the organization with product Knowledge - PM functions as a final point of escalation & authority for all product-related issues- PM serves as a credible & authoritative voice for the product - PM is ideally an industry-recognized leader within the scope of their product & beyond- PM empowers Client Services stakeholders with consistent trainings- PM resolves technical matters in real time & as needed- PM drives Sales stakeholders by resolving product knowledge pain points, assisting with strategy, and reinforcing product knowledge & quality at the Sales layer in addition to being on call for real-time support- PM drives Fulfillment stakeholders by clearly defining maintenance protocols throughout an account's life-cycle - PM supports Marketing stakeholders by creating content, assisting with publishing strategy, and reinforcing product knowledge & owning content quality at the Marketing layer- PM is responsible for R&D among any & all other initiatives pertaining to the product

Farmington, Michigan, United States

Vendor to Google, Googleplex, Mountain View, California -Identify, monitor, and file bugs (technical issues) impacting the platform in real time-Act as liaison between Engineers, Reactive Support, Vendor Management, Google Project Managers, and Google Engineers to report ongoing issues among the team and platform-Handle Senior Member Escalations to support especially difficult & complex issues-Actively coach & train team of 20 on pain points or areas of difficulty as they emerge while resolving technical escalations ("SME chats")-One of Two LSA Reactive SMEs; Record-holder for quickest ascension to SME (9 months) in LSA history

Contracted to General Motors, Global Propulsion Systems, Pontiac, Michigan-Issue Purchase Requests in the Engineering Material System for prototype and production parts, for various Global Diesel and Gasoline Engine Programs-Work with Buyers and Engineers to ensure the issuance of Purchase Orders to Suppliers-Follow-up with Suppliers on promised delivery dates; obtain reasons for delayed deliveries-Solve issues regarding late and delayed delivery dates; strive to reduce delivery lead-times-Act as liaison between DREs, AEs, Lead Engineers, Material Lead, Quality, Build Floor Analysts, Dyno Cell Technicians, Warehouse, Logistics, Shipping and Receiving to resolve issues that surface during the process of obtaining parts through the GM Supply Chain -Recognized by multiple documented GM Recognition awards & other performance accolades, as well as writing a key piece of GM standardized process for my department