Business Manager Qld & Png
• Provision of strategic support and analysis as part of the Queensland and PNG Executive team including revising and recommending manufacturing and service policies and procedures to ensure smooth work flows and effective profit strategies, competitor and market analysis, forecasting and planning future business opportunities• Liaison with regulators including Office of Fair Trading, National Measurement Institute, Department of Environment and Resource Management, Investment Promotion Authority (PNG), Department of Industry Mining and Energy (New Caledonia) • Recruited and mentored and managed participants in the graduate and cadet management programme in Queensland• Contract Management and negotiations for selected key accounts.• Benchmark service performance against company and customer standards to ensure service standards consistently meet or exceed customer expectations and review contract performance regarding expenditure and costs. • Point of contact for escalated customer service matters including contract obligations• Project Management of Site Developments and refurbishment. Including economic justification and proposals, site selection, town planning, lease negotiation and management of construction contractors.• Representation of Company within Industry Associations such as Waste Contractors and Recyclers Association of QLD(WCRAQ)