Alexandria Maunz Email & Phone Number

Alexandria Maunz is a --Motivated leader, reliable, flexible team player with strong communication skills. organized, eager to learn. Willing to travel. at DaVita Kidney Care.

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  Patient Advocate

  Davita Kidney Care

  Nov 2019 - Present - Denver, Colorado, United States

  My main responsibility is to provide insurance and employment education for chronic kidney disease patients, with the objective of enhancing patient quality of life through education and advocacy. I emulate an emotional maturity and professionalism to directly interact with patients and senior leadership, as well as the ability to work successfully with internal staff and teams. I have strong experience in patient communications, an understanding of motivational interviewing and expert knowledge of commercial and government health insurance benefits.Responsible for patient education while staying within established compliance parameters for the company• Identifies and effectively communicates opportunities to better the insurance status of the patients, alleviating financial risk and burden• Completes insurance assessments/evaluations for patients• Advocates on behalf of patient in researching and resolving financial issues and insurance options with employer, insurance company or other applicable entities• Acts as a liaison between patients, families, caregivers, clinical care team, other educators, and field leadership• Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education and provides high-level of customer service to patients to ensure educational needs are met• Participates in team reporting calls as necessary to discuss/vet patient education impacts. Attends team meetings, phone conferences, and trainings as needed.• Builds and maintains relationships with field leadership to emphasize and integrate education priorities. Partners with Kidney Smart Educators to work with available resources and utilize best practices to grow education awareness and program utilization.• Participate in special projects

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  Florida Atlantic University

  Pschology