Ivan Aponte Email & Phone Number

Oakland, California, Us

Miramar, Florida, Us

Led the design and development of a highly scalable CPaaS solution utilizing VueJS (front-end), SIP (Kamailio, Asterisk), RTP (RTPEngine), Kubernetes (GKE), REST APIs (Golang), and data storage systems (Postgres, Redis, BigQuery). This solution currently manages over 100M calls and 60M+ SMS monthly, and boasts the capability to securely record and store over 1 billion minutes of voice calls.Developed a scalable AI chatbot framework supporting WhatsApp, SMS, and Web platforms. This framework currently handles 100k monthly sessions and has demonstrably scaled to process over 20M+ sessions in a single day for a government client in Latin America, effectively handling peak traffic demands.Created user-friendly, low-code/no-code AI-powered solutions allowing clients to design and deploy their own chatbots using a straightforward prompt interface and flowchart for details, empowering them to build custom chatbots without extensive coding knowledge.Built and managed a high-performing software development team through strategic hiring, training, and downsizing to optimize resources and meet business goals which is the main growth driver of the company.Ensured successful stakeholder alignment by balancing client, provider, cross-departmental, and C-suite expectations, aligning software development with company strategy. Additionally, contributed to maintaining compliance by creating manuals for our ISO9001 and ISO27001 certifications.

Somerville, Massachusetts, Us

Developed a user management REST API in Golang, providing functionalities for user creation, authentication, and authorization.Evaluated Skaffold (skaffold.dev) for integration within our development and CI/CD pipeline. Successfully integrated it to streamline our development experience.Developed a hardware authentication system for Tulip, integrating Nymi and WebAuthn technologies. This involved creating dedicated hardware authentication APIs and a user-facing frontend using React and Meteor.

Developed school website & integrated secure PayPal payment processing (improved online presence & streamlined transactions).Enabled Single Sign-On (SSO) for school systems by integrating class page with Microsoft 365 (Azure AD) & WordPress.

I co-founded Aurielectric in 2007. It is a is a very successful industrial contractor in the midwest region of Venezuela. My role includes keeping an oversight of business administration on a monthly basis, advising the partners and manager about business decisions and managing occasional import of hard to find, obsolete industrial parts. We have been able to organically capture big clients in agriculture, oil, automaker and manufacturing areas. We are a preferred contractor for 2 of the 3 cell phone operators in Venezuela.

Lead a project which collects security events and logs them to Elasticsearch. A custom made solution creates a two tier network approach in which a proxy forwards events via secure connection to a central location. The central location has Kibana and Elasticsearch as well as a rest api to receive these events. A backend processes incoming data and denormalizes it to add the zones attributes. The solution will be deployed in 2020 on more than a thousand retail stores in the US.

Miramar, Florida, Us

Led development of a highly scalable customer contact solution (90M calls/month) utilizing Asterisk, NodeJS, Redis (backend), VueJS (frontend), and cloud platforms (GCP/AWS) for deployment, TTS, and ASR services.Designed and deployed the migration of core business software from a monolithic on-premsie architecture to a cloud-based microservices on Kubernetes, optimizing internal processes and scalability.

Implemented an IoT solution for real-time monitoring of 500+ elevators. Designed and developed a custom module using ESP32/FreeRTOS for data transmission via MQTT to a cloud based serverless architecture. Created a user-friendly web interface using Vue.js to visualize elevator status, historical downtime data, and maintenance records.

Managed two cross-functional developer teams (frontend GUI & backend video processing) to deliver a beta version of an edge-based video surveillance solution.Designed firmware for our own hardware working together with the hardware department. Created automated software test to test boards and components.Led research and design in networking and video transmission, resulting in a patent for an innovative camera with onboard analytics and WebRTC capabilities.

I co-founded Lemuria in 2002. In Lemuria I lead a team of consultants and engineers where we created solutions for a variety of clients of different sizes. We created turnkey solutions like: * Academic Record Software for a mid sized university * VoIP Asterisk based solutions for premium call services (pay-per-minute calls) and predictive dialing for telemarketing, and high traffic political content websites. * Deployed for several government institutions network services like Email, DNS, File Sharing. * Developed solutions for websites to increase availability in peak traffic

Bogota, Co

Worked as a consultant where I lead a team of engineers in VoIP Solutions, Digital telemetry and data center design. We overhaul for a business partner an aging proprietary tdm-based call center into a VoIP Asterisk based solution. Immediate results were the total elimination of annual license fees, reduction from 10 servers to just 2 servers, over 3x capacity and management of overflow calls on peak moments. Our client was also capable of developing new interactive games for its TV and Media clients. I also advised in different matters like data center design, ISP selection and hardware selection.

Bachelor'S Degree, Computer Software Engineering

High School Diploma