During the tenure of 5+ years, handled 3 major roles:• BRANCH MANAGER:- Managed a rural branch with 6.4 million CAD business exposure, achieving 8% annual growth.- Promoted financial inclusion through government-sponsored saving & investment schemes, which included SSA& PPF (long term savings), APY (pension scheme for lower income individuals), PMJJBY (life insurance plans).• CREDIT OFFICER:- Handled 5.8 million CAD advances portfolio, and achieved an annual growth of 9%.- Generated sales leads, appraised loans following due diligence checks (credit history, KYC compliance, loaneligibility), and underwrote/approved personal, agricultural, and commercial loans.- Branch’s gold-backed loan portfolio surged from 0 to 96 accounts, totalling 0.2 million CAD in a year.- Managed Non-Performing Assets (NPAs) through prompt follow-up and inspection in compliance with ReserveBank of India guidelines in tandem with the bank's recovery agencies.• SERVICE AND OPERATIONS MANAGER:- Managed 7 million CAD in deposits over 4800 accounts and assisted the branch manager with end-to-endbranch operations, including client onboarding, digital banking promotion, and fraud protection.- Served an average of 50 clients per day, providing them with wealth management and investment advice tohelp achieve their financial planning goals.✦ Attained top 10 percentile in State Bank of India Officers’ batch resulting in fast-track promotion to DeputyManager (Middle Management Grade Scale-II) in January 2020.

• Counselled ~1200 students for rightful selection of courses required for future-ready workforce.• Coordinated administrative tasks while providing front line support for resolution of queries and issues.