Joe Applegate

Joe Applegate Email and Phone Number

Director of Engineering | CX Platforms @ Rocket Loans
Cincinnati, OH, US
Joe Applegate's Location
Cincinnati, Ohio, United States, United States
Joe Applegate's Contact Details

Joe Applegate personal email

n/a

Joe Applegate phone numbers

About Joe Applegate

As a distinguished IT executive, I am widely acknowledged as a valued partner among top-level executives, renowned for my expertise in strategic planning, operational leadership, and team development. Throughout my career, I have consistently demonstrated an exceptional ability to construct and enhance technology platforms and operational processes. My extensive leadership background spans various project initiatives and successful implementations of cutting-edge technologies.

Joe Applegate's Current Company Details
Rocket Loans

Rocket Loans

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Director of Engineering | CX Platforms
Cincinnati, OH, US
Website:
rocketloans.com
Employees:
168
Joe Applegate Work Experience Details
  • Rocket Loans
    Director Of Engineering | Cx Platforms
    Rocket Loans
    Cincinnati, Oh, Us
  • Rocket Mortgage
    Senior Director - Business Strategy
    Rocket Mortgage Apr 2024 - Present
    I lead a team responsible for driving the company's strategic priorities, enhancing operational effectiveness, and ensuring sustainable growth
  • Rocket Connections
    Vice President - Technology Operations
    Rocket Connections Apr 2021 - May 2024
    Detroit, Michigan, United States
  • Rock Connections
    Senior Director - Infrastructure And Operations
    Rock Connections Apr 2019 - Apr 2021
    Detroit, Michigan, United States
  • Rock Connections
    Business Solutions Architect
    Rock Connections Aug 2018 - Apr 2019
    Responsible for working closely with executive leadership to insure alignment with business objectives. Assist in the coordination of all aspects of IT including planning, design, evaluation, purchasing, implementation, and support. Align IT goals to strategic plans. Work closely with business stakeholders and development team in an Agile/Scrum environment. Established and cultivated strong relationships with key decision makers serving as a trusted advisor and business partner
  • Rock Connections
    Senior Director Of Research And Innovation
    Rock Connections Apr 2017 - Aug 2018
    Greater Detroit Area
    Evaluated emerging technologies and their impact on the business objectives. Directed and coordinated all research projects. Responsible for contract negotiations, regulatory compliance, and technical implementations. Worked closely with executive leadership on all IT projects by assessing risk and implementing technologies beneficial to the company and its goals. Directed technical consulting for several sister companies.
  • Rock Connections
    Senior Director Of Business Technology
    Rock Connections Mar 2016 - Apr 2017
    Greater Detroit Area
    Worked directly with the CEO and executive leadership team to lead and coordinate all aspects of IT and operations. Provided strategic technology vision to executives to forecast growth and allocations against projected company revenues and initiatives. Scaled technology and operations during company growth from 12 to 1000+ team members.
  • Rock Connections, Llc
    Director Of Operations
    Rock Connections, Llc Apr 2014 - Mar 2016
    Greater Detroit Area
    Worked directly with the CEO and executive leadership team to lead and coordinate all aspects of company operations. Responsible for creating, tracking, and improving company profit margin. Responsible for leading several business initiatives requiring extensive collaboration among numerous departments and groups.
  • Rock Connections, Llc
    Infrastructure Architect
    Rock Connections, Llc May 2012 - Apr 2014
    Greater Detroit Area
    Worked alongside the CEO and executive leadership team to start Rock Connections as a sister company to Quicken Loans. Planned and administered all technology and operational systems. Created and lead the IT support team. Reviewed all infrastructure capacity requests for compliance with security and internal business controls. Developed and managed all vendor relationships. Developed IT standards and policies designed to streamline desktop and software support.
  • Quicken Loans
    Senior Business Analyst
    Quicken Loans Sep 2005 - May 2012
    Managed multiple projects involving retail mortgage banking to improve call center efficiency, reporting, and operational functionality. Designed and implemented several business critical CRM and Dialing platforms. Prototyped new procedures and trained new users on software enhancements. Led project teams, internal and external, to achieve project defined milestones and deliverables. Interviewed, trained, and mentored new business analysts.
  • Quicken Loans
    Mortgage Banker
    Quicken Loans Sep 2004 - Sep 2005
    Interviewed with clients and gathered information pertaining to their unique financial situations, needs, and objectives. Effectively overcome concerns and objections to gain the client's commitment. Maintained a thorough understanding of product and company guidelines to ensure a high level of customer satisfaction and customer pull through. Negotiated rates and terms while working closely with the underwriting team to achieve timely approvals and closings.
  • Sams Club
    Sales Associate
    Sams Club Nov 1999 - Sep 2004

Joe Applegate Skills

Call Centers Leadership Process Improvement Crm Sales Customer Service Mortgage Banking Salesforce.com Visio Mortgage Lending Team Building Analytics Vendor Management Business Analysis Business Intelligence Call Center Team Leadership Loan Origination Management Information Architecture Operations Management Call Center Development Creative Strategy Salesforce.com Administration Sharepoint Marketing Dialer Management Contact Centers Business Systems Consulting Five9 Workflow

Joe Applegate Education Details

Frequently Asked Questions about Joe Applegate

What company does Joe Applegate work for?

Joe Applegate works for Rocket Loans

What is Joe Applegate's role at the current company?

Joe Applegate's current role is Director of Engineering | CX Platforms.

What is Joe Applegate's email address?

Joe Applegate's email address is jo****@****ons.com

What is Joe Applegate's direct phone number?

Joe Applegate's direct phone number is +131333*****

What schools did Joe Applegate attend?

Joe Applegate attended University Of Cincinnati Carl H. Lindner College Of Business.

What skills is Joe Applegate known for?

Joe Applegate has skills like Call Centers, Leadership, Process Improvement, Crm, Sales, Customer Service, Mortgage Banking, Salesforce.com, Visio, Mortgage Lending, Team Building, Analytics.

Who are Joe Applegate's colleagues?

Joe Applegate's colleagues are Blake S., Mark Stewart, Spencer Aiello, Radek Papież, Lisa Barba, William Tebo, Moslim Al-Derawy.

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