Kartik Sharma Email & Phone Number

Unicorn Infosolutions Pvt Ltd, a premium partner of Apple, entrusted me with the training and development of sales consultants across all the stores in the north region of India. As the Regional Training Manager, I design and deliver engaging and effective training programs that align with Apple's standards and values, and enhance the customer experience and satisfaction. I also monitor and evaluate the performance and feedback of the trainees, and provide coaching and mentoring to help them grow and excel in their roles.My strong background in hospitality and customer service, which I acquired from my Bachelor’s Degree in Hospitality Administration/Management from Punjab Technical University, enables me to create positive and lasting relationships with clients, partners, and colleagues. I am passionate about empowering others to achieve their full potential and contribute to the success of the organization. To demonstrate my commitment to continuous learning and improvement, I have obtained multiple certifications from LinkedIn, such as Retail Customer Service, Sales Forecasting, and Communicating in the Language of Leadership, which enhance my skills and competencies in my current role.

• 

  Punjab Technical University

  Hospitality Administration/Management