Priscila Chagas

Priscila Chagas Email and Phone Number

Atuação na Comunidade de Produto @ Comunidades e Presença na Mídia
State of São Paulo, Brazil
Priscila Chagas's Location
São Paulo, São Paulo, Brazil, Brazil
Priscila Chagas's Contact Details

Priscila Chagas work email

Priscila Chagas personal email

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About Priscila Chagas

I am an innovative product leader with over 20 years of experience in digital transformation, primarily focused on financial services. Throughout my career, I have driven product excellence at major fintechs, such as Stone and PicPay. At Bain & Company, I served as an expert consultant, developing scalable product frameworks and redefining digital product operations for banks and fintechs.My core strengths and achievements reside in leadership and people management, creating effective product strategies, and managing stakeholders, building strong relationships, and ensuring alignment with the company's strategic goals.Here are some examples of achievements that demonstrate my skills:At Stone, I organized deliverables and outcomes of the identity platform, covering credentials, permissioning, registration, regulatory KYC processes, and biometric experiences.At Bain & Company, our Portfolio Governance work resulted in better prioritization and a 20% reduction in the Time-To-Market of a Business Unit.At PicPay, I spearheaded the creation of the Product career path, which aided in the retention of top product management talent.At PagSeguro PagBank, I reinvented the product management training program for 140+ Product Owners, boosting product leadership and aligning them with the company's strategic objectives.I seek to continue leading and contributing to the creation of innovative digital products that meet customer needs and generate a positive impact on businesses, especially in the financial services industry. I am eager to:Deepen my knowledge in emerging technologies and trends in the financial market.Lead and develop high-performing teams, fostering a culture of collaboration and continuous learning.Work on challenging projects within financial services that allow me to apply my skills and expertise to deliver tangible results.

Priscila Chagas's Current Company Details
Comunidades e Presença na Mídia

Comunidades E Presença Na Mídia

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Atuação na Comunidade de Produto
State of São Paulo, Brazil
Priscila Chagas Work Experience Details
  • Comunidades E Presença Na Mídia
    Atuação Na Comunidade De Produto
    Comunidades E Presença Na Mídia
    State Of São Paulo, Brazil
  • Stone
    Group Product Manager | Onboarding & Identity
    Stone Apr 2024 - Present
    São Paulo, São Paulo, Brasil
    In my first 90 days of Stone, I:- Organized deliverables and outcomes of the identity platform, covering credentials, permissioning, registration, regulatory KYC processes, and biometric experiences.- Supported the structuring and optimization of squads, promoting collaboration and efficient work models.- Developed and maintained product roadmaps, defining prioritization criteria based on metrics and business levers.- Created a prioritization score to guide product prioritization decisions, and a product portfolio governance for the tribe, defining what should be tracked and stablishing a unique tracking for the product, design and engineering team.- Resolved impediments, ensuring continuity and project quality.- Developed individual growth plans for Product Managers under my management.- Monitored programs within the tribe, ensuring objectives were met.- Participated in and influenced the creation of the tribe’s OKRs, and managed stakeholder expectations.
  • Cursos Pm3
    Instrutora
    Cursos Pm3 May 2022 - Present
    São Paulo, Brasil
    Product Management Prioritization Instructor / Teacher
  • Bain & Company
    Expert Consultant
    Bain & Company Jun 2022 - Apr 2024
    São Paulo, Brasil
    Expert in Digital Operating Models. Leadership of operational model transformations and creation of digital product areas, including structuring leadership, discovery processes, delivery, governance, roles and responsibilities for companies in the financial services segment (Banks and Fintechs) and technology companies.In addition to leadership in operational model transformations, engaged in comprehensive market analysis to inform and drive product strategy. Translated intricate market insights into actionable product development plans, yielding innovative products that captured new market opportunities and aligned closely with customer needs. Results: In a financial credit services company, our Portfolio Governance work resulted in better prioritization and a reduction in the Time-To-Market of a Business Unit by 20%.
  • Tera
    Mentora
    Tera Oct 2021 - Jan 2023
    São Paulo, Brasil
    Product Management Mentorship
  • Picpay
    Product Specialist | Product Operations Chapter Lead
    Picpay Apr 2021 - May 2022
    Spearheaded the Product Operations Chapter, guiding around 120 Product Managers and Group Product Managers towards a standardized and strategic product discipline. Led the design and implementation of the Product career path, which included:Orchestrating collaboration amongst numerous Product Heads to ensure alignment with company-wide strategic aims.Pioneering a robust career framework that provided clear growth opportunities, thereby aiding in the retention of top product management talent.Dynamically coordinating change management initiatives, leveraging communities and effective communication strategies to embed new processes and documentation standards seamlessly into the product operations.
  • Pagseguro Pagbank
    Product Management Specialist & Agile Coach
    Pagseguro Pagbank Feb 2020 - Mar 2021
    São Paulo E Região, Brasil
    Reinvented the product management training program for 140+ Product Owners at PagSeguro PagBank, significantly boosting product leadership and aligning with strategic company objectives. I also celebrated a 90% participant satisfaction rate, showcasing the practical advancements in translating strategic ambition into enhanced delivery efficiency.
  • Pagseguro Pagbank
    Senior Platform Product Manager - Crm/Growth
    Pagseguro Pagbank Feb 2018 - Feb 2020
    São Paulo E Região, Brasil
    As a Product Manager for CRM/Growth, created a comprehensive product roadmap by employing strategic planning and user experience co-creation to steer the company's ambitious growth targets.Applied Data-driven decision making to build better products; (Most frequently used KPIs: Conversion Funnel/Sales Funnel, Heatmaps, Users Feedbacks, NPS, Research, Cost of Delay, Revenue Increase/Protection, Cost Avoidance/Reduction, ROI)Backlog Prioritization using Stakeholder Management techniques;Cross-functional team management using Kanban and Scrum Framework with JIRA;Process Mapping and Customer Journey mapping utilization;New Products Creation, using MVPs to hypothesis validation;Epics and User Stories Creation with acceptance criteria with and without BDD, 7 product dimensions utilization for better requirement understanding;Canvas elaboration and presentation to Portfolio Groups, and status updates to stakeholders;Lean Coffee facilitator, New Product Owners training and Talks In-Company about Best Practices for the Product Owner's work;CRM Project Management using Agile Techniques, when development is not about products.
  • Sinergis Consulting
    Project Manager - Customer Relationship
    Sinergis Consulting Jun 2017 - Jan 2018
    São Paulo E Região, Brasil
    Leadership in the implementation of CRM tools, with customer journey mapping, solution design and project management.
  • Brasil/Ct
    Product Owner - Loyalty Solutions
    Brasil/Ct Feb 2017 - Jun 2017
    São Paulo
    PVB (Product Vision Board) definition with Executive Board and Stakeholders.OKR (Objectives and Key Results) definition with Executive Board and main Stakeholders.Requirements definition to Product Backlog creation, with Definition of Ready (DoR), Definition of Done (DoD) and acceptance criteria.PBIs (Product Backlog Items) prioritization aligned with Business Goals.
  • América Móvil
    Senior It Business Analyst
    América Móvil Oct 2016 - Jan 2017
    São Paulo Area, Brazil
    Senior IT Business Analyst for America Movil Telecommunications group. Acting in a Scrum team on a Web Portal project with both Business Analyst and Product Owner's responsibilities. Main results:- Product Roadmap Creation aligned with business results;- Complete Understanding of MVP- Product Prioritization- Planning Meetings Conducting- Creation of DoD and DoR statements
  • Ibm
    It Business Analyst, Team Leader
    Ibm Apr 2013 - Aug 2016
    Business Analysts team leader, interviewing and evaluating Business Analyst qualified candidates. Team members mentoring and training. Technical Proposals elaboration, Project Budgets and Projects Initial Planning.Main Results-Manager's Choice Award Winner (July 2014).-Sale and expansion of consultancy work in 500%, increasing also the account’s image and the revenue, promoting it to the 2nd place in Latin America Account Rating, by doing consulting and identifying process and systems improvements.-Award Executive designation by acting on opportunities identification to scope increase and revenue increase.-Turnover team reduction (zero resignations), improvement on team commitment, by doing leadership practices, people management and feedback practices.
  • Sinergis Consulting
    Business Consultant - Customer Relationship
    Sinergis Consulting Mar 2016 - Jun 2016
    São Paulo Area, Brazil
    Business Consulting for SugarCRM Implementation.
  • Spread
    Systems Analyst
    Spread Jan 2013 - Apr 2013
    I was service provider as systems analyst to NET Cable TV Company.
  • Brq
    Business And Requirements Analyst, Project Leader
    Brq Jan 2011 - Dec 2012
    From 2011/Jan to 2011/June: I did Business Process Management, Use Case Diagrams and Descriptions, Test Planningand User Acceptance Testing for Edenred Company.From 2011/June to 2012/August: I was service provider as Systems Analyst for Banco Itaú. Activities: Business Process Management, Business Cases Elaboration, Sequence Diagrams, Test Planning. I worked as Project Coordinator, doing documents validation and corrections, requirements gathering meetings and interviews, costs and timenegotiations, technical and commercial proposals, time schedule, status report, closing term and lessons learned document.Set/2012 to Dez/2012: I also worked as Project Manager for Porto Seguro Insurance Company.
  • Spread
    Business And Requirements Analyst
    Spread Apr 2008 - Jan 2011
    Net Serviços De Comunicação Ltda.
    I did Requirements Gathering, Vision Documents, Use Cases Diagrams and Descriptions, Technical Solution Definitions, Test Planning, User Acceptance Testing, Team Coordination, Transition, Data Migration for the Billing Division from NET Telecommunications Company.
  • Stefanini
    Requirements Analyst
    Stefanini Jan 2008 - Apr 2008
    Requirements Gathering, Vision Documents, Use Cases Diagrams and Specifications for the Merrill Lynch Bank Group.
  • Ig - Internet Group Do Brazil Ltda
    Business Analyst
    Ig - Internet Group Do Brazil Ltda Jun 2007 - Jan 2008
    Project Coordination, Requirements Gathering and Specification for Business Areas. Worked specifically with CRM, and ordering systems.
  • Grupo Linx - Csi
    Business Analyst
    Grupo Linx - Csi 2003 - 2007
    Requirements Gathering, Use Case Diagrams and Description, Testing, Test Planning, User Acceptance Testing, Transition.
  • Cefam
    Teacher
    Cefam Jul 2003 - Aug 2003
    São Paulo
    Windows teaching for children and teenagers.
  • Universidade Cruzeiro Do Sul
    Aux. Administrativo
    Universidade Cruzeiro Do Sul 1998 - 2003

Priscila Chagas Education Details

Frequently Asked Questions about Priscila Chagas

What company does Priscila Chagas work for?

Priscila Chagas works for Comunidades E Presença Na Mídia

What is Priscila Chagas's role at the current company?

Priscila Chagas's current role is Atuação na Comunidade de Produto.

What is Priscila Chagas's email address?

Priscila Chagas's email address is pr****@****ain.com

What schools did Priscila Chagas attend?

Priscila Chagas attended Espm Escola Superior De Propaganda E Marketing, Fiap, Universidade Cruzeiro Do Sul, Colégio Cruzeiro Do Sul, Wm2info.

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