April Conner Email and Phone Number
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Highly successful influencer with previous accomplishments including team leadership, client development and sales management, talent development, client satisfaction, and achieving all objectives and goals given. Known for identifying key priorities, developing strategies to address deficiencies, and managing the process until outstanding results are achieved.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 232061
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Operations Manager And Senior Vice PresidentBank Of AmericaWinston-Salem, Nc, Us
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Operations Manager/Senior Vice PresidentBank Of America Jul 2018 - PresentSc Coastal/Columbia
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Area Operations Manager/Senior Vice PresidentBank Of America Dec 2011 - Jul 2018Support Area in all aspects of Risk Management, including Compliance, Regulatory, Audit, Fraud Prevention, Controllable Losses, and Associate Risk Training. Identify and mitigate trends with internal and external audit issues, including training deficiencies, Regulations, technology defects, associate defalcation, fraud rings, etc. to protect associates and company. Work with 10-15 Market Managers, approximately 150-170 Banking Centers, to develop business strategies to ensure long term health of company.
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Consumer Market Manager/Market Performance ManagerBank Of America Mar 2009 - Dec 2011Served as Customer Experience Champion for the market, which consisted of 42 Banking Centers. Developed strategy and routines to increase Problem Handling Satisfaction from 12% Satisfaction to 80%+ Satisfaction; Maintained performance at 70%+. Served as Risk Management Champion for market; Developed and implemented routines to increase Risk Management from low performance to Top Performer in Southeast Region.
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Premier Market ManagerBank Of America Oct 2006 - Jan 2009Coached and led a team of Premier Client Managers in North and South Carolina in all aspects of Client Wealth Management including Client Experience, Client Management, Credit, and Investments. Series 6/63 and 26 Supervisory Licensed. Developed routines and processes to allow Client Managers to increase client facing time. Recruted, hired, and trained Sales Professionals, decreased turnover by 15%. Examined causes of variability among sales and service results; Reduced variability to increase overall performance of team. Series 6, 63, and 26 Licensed.
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Consumer Market ManagerBank Of America Mar 2002 - Dec 2006Coached and led a team of 20-33 Banking Centers and 290 associates in all aspects of Retail business, including Customer Experience, Sales Performance, and Risk Management. Led team to increase Customer Satisfaction to 80%+, highest in franchise. Increased year over year sales by 10%+ by developing business strategies and routines to increase business. Trained and coached associates on a consistent sales process, increasing revenue and customer satisfaction.
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Premier Client ManagerBank Of America Jan 1998 - Feb 2002Chosen to develop the Denovo Premier Banking Group in Western NC and expand into surrounding areas. Utilized existing affiliations and partnerships to grow portfolio from 0 clients to 800+ in 2 years. Initiated new business opportunities while maintaining existing client relationships. Award Winner in Client Satisfaction, Client Retention, and Sales Effectiveness. Series 6 and 63 Licensed.
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Banking Center ManagerBank Of America Jan 1994 - Jan 1998Managed several Banking Center teams in all aspects of retail business, including Customer Experience, Sales Excellence, and Risk Management.
April Conner Skills
April Conner Education Details
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Economics
Frequently Asked Questions about April Conner
What company does April Conner work for?
April Conner works for Bank Of America
What is April Conner's role at the current company?
April Conner's current role is Operations Manager and Senior Vice President.
What is April Conner's email address?
April Conner's email address is ap****@****ica.com
What schools did April Conner attend?
April Conner attended Appalachian State University.
What skills is April Conner known for?
April Conner has skills like Sales Management, Operational Risk Management, Talent Management, Team Leadership, Client Management, Customer Experience Management, Risk Management, Credit, Training, Financial Risk, Wealth Management, Executive Management.
Who are April Conner's colleagues?
April Conner's colleagues are Paul Greene, Marcel Bloomer, Monette Coloma, Amit Sawant, Srikanth Goli, Eugen Patrascu, Surbhi Satsangi.
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