• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs• Ensures all customer problems are resolved quickly and to the satisfaction of the customer• Takes complex customer orders using order systems and provides accurate pricing information• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items intoshipping containers, weighing packages, and affixing labels to parcels• Sets up and operates printing, binding, and other related equipment using customer supplied original mediaand documents• Maintains a safe, clean and orderly retail Store• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits• Performs multiple tasks at the same time• All other duties as needed or require WalgreensSan Francisco, CA Beauty ConsultantApril 2013-January 2017• Models and shares customers care best practices by proactively offering assistance, a