April Fields Email & Phone Number

North Carolina, United States

Design, Gap Analysis, Customizing, Integration Testing, Data Mapping, Data Migration, and Implementation of SAP ERP. Enterpise system enhancement design and implementation.Project Management Integration and Support with electronic payment processors. Chase/Adyen

• IT support for OM, CRM, Pricing and AR modules• Design and plan form and program customizations and or enhancements • Investigate errors/issues with Custom applications/Code, identify the problem area, determine the solution• Sole Analyst in the implementation of Oracle’s CRM eBusiness Center• Dashboard design and setups• Note setups• Task set ups• Contact set ups• Spreadtable setups• Resource set ups• Pricing• Documentation• Personalizations (Quoting, Item Master, Sales Order, Customer Standard, Pricing and Availability, Universal Search and the eBusiness form) • Menu Structure expertise• Creating Custom Profile Settings• Responsibility Setups • Assisted in the development and implementation of end-user training documentation and programs• Testing

Greensboro/Winston-Salem, North Carolina Area

• Used functional knowledge to perform Oracle 11i setups and test various business scenarios• Developed and enhanced PL/SQL stored packages, procedures, and various stored database objects• Created ad hoc queries for orders, shipping transactions, purchasing receipts, customer master, customer prices, on-hand inventories, and inventory transactions in Oracle 11i• Supported Oracle 11i Applications – Order Management, Advanced Pricing, Inventory, Manufacturing, Purchasing, Custom Workflows and Quality Plans• Supported Custom Applications – credit systems, warehousing applications, fleet management systems, and freight billing systems in a 24/7 manufacturing environment• Worked with Oracle Support via Metalink to create and resolve iTAR’s • Created solution / technical design documents and business process flow diagrams to help business users achieve organizational objectives and document business processes• Managed the Order to Cash cycle – ensured orders were entered accurately; managed shipping transactions for order completion and inventory fulfillment; and ensured invoicing cycle occurred for each transaction• Managed inventory material transactions, pending shipping transactions, and costing transactions within Oracle to ensure transactional integrity for month-end closings• Maintained PL/SQL packages and procedures, and Pro*C programs for warehousing systems• Conducted maintenance on Oracle Forms and Reports in Oracle 11i format and 6.0 format• Developed and implemented end-user training documentation and programs