• Assist with identifying and recruiting potential research study subjects• Conduct study visit activities and coordinate screening, consenting, and scheduling of test, exams, and/or non-medical/behavioral interventions and assessments involving study subjects; coordinate, facilitate, and perform various study activities; manage all follow-up activities with subjects based on protocols• Record study data, samples, and/or results in various databases; maintain databases for subjects and subject scheduling; perform data validation check and pursue resolutions to erroneous data; produce various reports in response to requests from PI, sub-investigators, and/or other study stakeholders• Monitor study team compliance with protocol and SOPs; submit all regulatory paperwork required; communicate with PI and sub-investigators about concerns or recommended changes in study protocols, etc• Provide various other clinical research study or project support as needed

• Served as a primary resource for HR support and an advocate for issue resolution• Contributed to the HR Central team, displaying a strong ability to problem solve and quickly complete a variety of associate lifecycle data management transactions• Served as an initial point of contact for HR related inquiries (i.e. employee changes, benefits, compensation, payroll, polices & procedures)• Handled inbound calls, cases, and online web chats to identify the associate's need, process necessary transactions, and escalated issues as required• Initiated outbound calls/contact for issue resolution and follow-up• Served as primary support for associates and managers with Employee Self Service (ESS) and Manager Self Service (MSS) transactions• Collaborated with other cross-functional team members to resolve employee issues in a thorough and timely manner

• Administered benefit programs including new hire enrollments, life event changes, eligibility, deductions, and claim adjudication• Updated and/or corrected associate benefit data in both internal and carrier information systems• Managed associate data including auditing and consolidating elections, verifying associate eligibility, sending required files to third-party administrators for enrollment, providing confirmation statements to associates, and reconciling enrollments with carrier invoices• Communicated with associates to clarify the policy, eligibility criteria, and other program elements providing customer service to ensure achievement of Service Level Agreement objectives

• Collaborated with the Communication and Minority Outreach department to increase awareness of the organization within the community, specifically targeting racial and ethnic minority women • Managed social media accounts, such as Facebook, Instagram, and Twitter, to provide a consistent thread of contact with donors, volunteers, advocates, and professional partners • Represented the Komen Tissue Bank at festivals and events to educate community members on the mission of the organization and involvement opportunities • Analyzed and coded qualitative data to understand what motivates minority women to participate in clinical trials