April Ramirez

April Ramirez Email and Phone Number

Busiess Operations Analyst @ Federal Reserve Bank of Chicago
Chicago, IL, US
April Ramirez's Location
Greater Chicago Area, United States
April Ramirez's Contact Details

April Ramirez personal email

n/a

April Ramirez phone numbers

About April Ramirez

Experienced customer service leader with a demonstrated history of working in the hospitality industry. Skilled in cash handling, Microsoft Office, Google Suite, Sales, Hotel Management, and Translation. Strong support professional with a Bachelor of Science (B.S.) in Hospitality Management and Tourism from University of Nevada-Las Vegas.

April Ramirez's Current Company Details
Federal Reserve Bank of Chicago

Federal Reserve Bank Of Chicago

View
Busiess Operations Analyst
Chicago, IL, US
Website:
chicagofed.org
Employees:
1682
April Ramirez Work Experience Details
  • Federal Reserve Bank Of Chicago
    Busiess Operations Analyst
    Federal Reserve Bank Of Chicago
    Chicago, Il, Us
  • Federal Reserve Bank Of Chicago
    Associate Business Operations Analyst
    Federal Reserve Bank Of Chicago Sep 2022 - Present
    Chicago, Illinois, United States
  • Salesforce
    Programs Workplace Services
    Salesforce Feb 2022 - Aug 2022
    Chicago, Illinois, United States
    • Trailhead Ranger• Project and Program management coordination and assistance
  • Sonesta Hotels
    Assistant Front Office Manager
    Sonesta Hotels Jun 2021 - Oct 2021
    Chicago, Illinois, United States
    • Assisted the Front Office Manager in the front office daily operations and staff supervision• Maximized the financial performance of the department by balancing guest folios during and after stay• Tracked guest satisfaction surveys and maximized usage of the guest responses to elevate future guest satisfaction
  • Aimbridge Hospitality
    Front Desk Manager
    Aimbridge Hospitality Jan 2021 - May 2021
    Chicago, Illinois, United States
    • Managed the front desk’s daily operations with tasks such as greeting guests as they arrived, reservation management, guest check in/check out, and fulfilling specialty guest requests• Ran and reviewed daily financial reports to ensure proper revenues and payments were received and credited • Trained three newly hired guest service agents on brand standards• Coordinated food and beverage orders to maintain property stock and build strong partnerships with multiple vendors, such as… Show more • Managed the front desk’s daily operations with tasks such as greeting guests as they arrived, reservation management, guest check in/check out, and fulfilling specialty guest requests• Ran and reviewed daily financial reports to ensure proper revenues and payments were received and credited • Trained three newly hired guest service agents on brand standards• Coordinated food and beverage orders to maintain property stock and build strong partnerships with multiple vendors, such as Pepsico weekly Show less
  • Chicago Marriott Downtown Magnificent Mile
    Rooms Operations Voyager
    Chicago Marriott Downtown Magnificent Mile Jan 2019 - Nov 2020
    Chicago, Illinois
    • Conducted morning, evening, and overnight front office and housekeeping MOD shifts• Lead teams of 2-12 Front Desk Agents through 200 – 900 arrivals and departures• Prepared rooms for VIP arrivals, Sales Site Visits, and Owner visits• Trained new Front Desk Agents and At Your Service Agents on brand standards• Coordinated and implemented Marriott Bonvoy enrollment incentive for the Front Office
  • Sheraton Grand Chicago
    Guest Service Representative
    Sheraton Grand Chicago Apr 2018 - Jan 2019
    Chicago, Illinois
    • Greet guests with a welcoming smile and friendly demeanor• Process up to 150 guest arrival and departures per shift• Run and review daily reports to ensure proper revenues and payment are received and credited• Communicate with housekeeping and maintenance departments to ensure prompt responses to guests’ needs• Answer guest calls and record details of each conversation for future follow-up• Meet and exceed guests’ expectations by anticipating the services they might… Show more • Greet guests with a welcoming smile and friendly demeanor• Process up to 150 guest arrival and departures per shift• Run and review daily reports to ensure proper revenues and payment are received and credited• Communicate with housekeeping and maintenance departments to ensure prompt responses to guests’ needs• Answer guest calls and record details of each conversation for future follow-up• Meet and exceed guests’ expectations by anticipating the services they might require • Maintain constant communication with guests during stay Show less
  • Station Casinos
    Intern
    Station Casinos Jan 2018 - Mar 2018
    Las Vegas, Nevada Area
    • Shadowed and assisted directors and managers in food and beverage, hotel, marketing, and casino operations• Integrated classroom knowledge with practical applications in a professional setting• Completed a Hotel Think Tank presentation regarding personalizing the guest experience before check-in
  • Orleans Arena
    Ticketing Agent
    Orleans Arena Oct 2017 - Jan 2018
    Las Vegas, Nevada
    • Ensured the efficient and successful handling of all ticket sales and distributions for events• Sold tickets for future events and made reservations over the phone• Effectively handled and fulfilled all guest requests• Processed daily shift sales reports and bank reconciliations
  • Soleil Management
    Tahiti Resort, Resort Hospitality Agent
    Soleil Management Oct 2015 - Feb 2016
    Las Vegas, Nevada Area
    • Assisted Front Desk with guests check ins and check outs• Executed and supervised on site guest activities in accordance with property• Continuously provided new ideas for resort activities• Maintained social media (Facebook and Twitter) up to date

April Ramirez Skills

Cashiers Translation Microsoft Office Social Media Social Skills Cashiering Customer Service Microsoft Word Powerpoint Teamwork Data Entry Leadership Front Office Microsoft Excel Outlook Hotels Money Management Customer Satisfaction Time Management Event Planning Management Sales Inventory Management Training Budgets Critical Thinking Strategic Planning

April Ramirez Education Details

Frequently Asked Questions about April Ramirez

What company does April Ramirez work for?

April Ramirez works for Federal Reserve Bank Of Chicago

What is April Ramirez's role at the current company?

April Ramirez's current role is Busiess Operations Analyst.

What is April Ramirez's email address?

April Ramirez's email address is ar****@****sta.com

What is April Ramirez's direct phone number?

April Ramirez's direct phone number is +177362*****

What schools did April Ramirez attend?

April Ramirez attended University Of Nevada-Las Vegas, Year Up, Lakeland College.

What are some of April Ramirez's interests?

April Ramirez has interest in Social Services, Children.

What skills is April Ramirez known for?

April Ramirez has skills like Cashiers, Translation, Microsoft Office, Social Media, Social Skills, Cashiering, Customer Service, Microsoft Word, Powerpoint, Teamwork, Data Entry, Leadership.

Who are April Ramirez's colleagues?

April Ramirez's colleagues are Anthony Nove, Susan Longworth, Vivian Li, Mark Serlo, Jelani Haynes, Glenn Shannon, Bill Rowan.

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