April Griffith Email and Phone Number

I help facilitate the sharing of collections and services and support the work of the six libraries in Carroll and Madison Counties.

Coordinating with stakeholders and other organizations to enrich our community with library services and programs.

• Create and host weekly storytime and craft programs • Plan and contribute to various library outreach programs and events including Summer Reading, Roving Reader Storytime, Banned Books Week & Film Festivals• Established a Teen Advisory Board & collaborated with TAB to create Teen Book Club and other teen events• Create reader's advisory displays• Provide superior service to patrons including reference, readers’ advisory, and IT troubleshooting in a variety of communication formats (in-person, over the phone, and email) • Circulation duties including checking materials in and out, holds notifications, item location, create interlibrary loan requests, and communicate with Carroll and Madison Library System office manager to follow up with interlibrary loan requests• Maintain patron records including but not limited to the creation of new accounts, adding notifications, creating item holds and updating contact information• Maintain item records including but not limited to updating item statuses, conditions and locations• Wrote and successfully received grant funding from Arkansas Community Foundation for expansion of Middle School e-book collection

• Interview and work with researchers of diverse needs and skill levels• Assist public and museum staff in the utilization of the museum’s photo collection, library and other resources• Coordinate, train and direct volunteers on projects relating to the research library• Catalog, classify and maintain inventories and research finding aids for incoming books, photographs and other research materials • Research photo identifications• Assist in the storage, inventory and security of the museum’s photo collection, library and other resources• Coordinate photo orders for prints and scans for the public including invoicing and the collection of image reproduction and use fees• Coordinate photo donations and loans for museum's collection • Contribute to the museum blog to promote the research library services and educate the public about its role within the museum• Co-wrote IMLS Museums for America - Learning Experiences grant for funds to digitize museum image collection (funds pending approval)

● Provide excellent service to patrons including reference, research, AV assistance and IT troubleshooting in a variety of communication formats (in-person, over the phone, chat, and email) ● Manage all interlibrary loan processes using OCLC's FirstSearch for both outgoing and incoming print and electronic loans including document delivery, item retrieval, mailing preparations, item record creation in the OPAC, and lost item claims and billing ● Coordinate all aspects of physical course reserve materials including item recalls, ordering, processing, the creation of finding aids and item record maintenance in the OPAC ● Supervise and coordinate recruitment, hiring, orientation, training, review, retention, discipline, budgeting and payroll of a work study/circulation staff of as many as twelve people ● Oversee all aspects of electronic course reserves access including content and record creation, database maintenance, copyright compliance and education including the creation of an illustrated user's guide for Oracle's Docutek EReserve management software ● Teach information literacy classes for first year seminar, contemplative psychology and freshman thesis classes where writing and research is a significant component of the course learning outcome objectives ● Implement library programming and outreach initiatives including film screening series, sponsored group study sessions, the creation of a rotating monthly themed materials display and library print promotional materials used around campus and at resource festivals as well as the creation and maintenance of social media accounts to promote the library

Employee management, sales and merchandising, customer service