Established a new Human Resource Department: Implement personnel policies/procedures, recruiting process, performance management program, progressive discipline and brought all prior forms and processes up to legal standards according to the DOL and EEOC for to the company; Also establish and measure department goals/objectives; Recommend best practices to support continuous improvement and company growthAdminister various human resource plans and procedures for approx. 45 employees, including employee recruitment, onboarding, communications, relations, counseling and exit interviewsManaged all employee grievances, unemployment, FMLA, and Worker’s Compensation claims.Facilitate employee training programs to maintain staff credentials, as well as track the certification statuses among employees to ensure company adheres to industry compliance standardsUtilize HR/Payroll software for compensation, as well as benefit administration and compliance reporting; Weekly presentation for CEO/CFO to express employee analyticsAdvise management on establishing performance plans, developing critical elements, evaluating employees during the appraisal process; and addressing employee performance issuesManage audits, and unannounced visits from licensing agencies, provide requested documentation and data, respond to inquiries, provide administrative support as necessary and take corrective action as requiredServed as interim supervisor for 3 months during hiring transition

Promote positive mental health development through coaching, training and presentations; Audiences include collegiate/public school systems, non-profit/faith-based organizations and workplace settings varied in size (from small business owners to Fortune 500 companies such as Capital One)Mentor/Counsel at an individual level, delivering assessments, self-help tools and coping techniques to formulate mental health wellness action plans and crisis interventionsDevelop/distribute educational content at mental health awareness events throughout the community, networking with industry leaders to endorse successful facilitations and development strategiesConduct in-person and online training sessions, engaging students through interactive and enjoyable learning methods to promote retention and clarity of topics

Administer various human resource plans and procedures for approx. 120 employees across 5 locations, including employee recruitment, onboarding, communications, relations, counseling and exit interviewsAssist with the development and implementation of personnel policies/procedures, as well as establishing and measuring department goals/objectives; Recommend new approaches to support continuous improvementManaged all employee grievances, unemployment, FMLA, and Worker’s Compensation claims.Analyze past and current Employee Relations functional data and propose strategies to address and improve areas of responsibility to provide more accurate job descriptions and pay for performance.Develop and facilitate employee training/incentive programs to enhance skill proficiencies and improve staff morale and retention, contributing to a 5% decrease in turnover within 8 monthsProvided staff development during annual training events and conferences as well as for individual staff as needed.Utilize HR/Payroll software for compensation/performance management, as well as benefit administration and compliance reporting, Quarterly BOD presentation to express employee analyticsDevelop and manage employee engagement events and United Way Campaign

System administrator of the HR/payroll software, maintaining components to strategically collect and organize employee data in accordance with organizational policies and goals; Assisted with the software implementation in 2011 and have led various module expansions to dateCoordinate the administration of benefits, utilizing the HR/payroll system to maintain benefit plan information and employee data in accordance with ACA reporting requirements and organizational policies; Facilitate annual open enrollment, managing efforts with office locations in different statesAssist with the development and implementation of effective personnel management practices which enforce a fair, equitable, moral and diverse workplace; Streamlined the on-boarding process with automated and uniform functionsLiaison for the HR/payroll software, as well as benefit vendors, ensuring employees’ questions are answered, interests are protected, problems are resolved and verifications/applications are completed, as well as company compliance with governmental laws and regulationsInitiate status updates for employees, retrieve and analyze payroll reports and monitor employee leave usage (FMLA) to ensure accurate payroll transmissions and benefit invoice reconciliations

Perform major aspects of AP, utilizing fully integrated accounting software to distribute invoices, receive approvals, process payments, maintain vendors and reconcile company credit cardsPerform major aspects of AR, including generating contract/grant specific invoices and recording each transaction into the accounting software; Streamlined processes to improved aged AR by 30%Perform program-specific financial tasks utilizing proprietary software as dictated by contracts/grants within applicable deadlines, integrating data among multiple systems into the accounting softwareAssist with the development, implementation and management of fiscal systems and procedures, applying basic concepts, methods and techniques to enhance efficiency; Aided in the transformation of the finance department’s automation efforts throughout tenure

Created and supported a safe, stimulating environment conducive to learning and evolving the physical, social and emotional development of young childrenCollaborated with teachers on continuous quality improvements and professional development plans enforcing state regulatory and center policiesConducted parent conferences to discuss child development milestones and concerns using the Ages and Stages AssessmentCompile routine analytical reports, interfacing with executive leadership to identify the proper data points to measure, as well as completing the credentialing process for third party compliance agenciesSupervised up to 15 teachers and staff proving guidance, corrective action, annual performance reviews and staff development.