April Keefer Email & Phone Number

Pennsylvania, United States

Use Microsoft Office, Word, Excel, Snackboard, Utz Intranet, AS400, MOM, Shopify, ShipStation, CSRProvide customer service via telephone calls or emails regarding compliments, issues with products, helping them find a product, placing orders for Customers and Businesses, resolving issuesAnswer phone, direct calls and emails to the appropriate department or person, Enter RMA’sAnswer DSD phone line and enter orders in CSR formerly AS400. Resolve customer questions to related ordersWork in D365 and Teams, complete load paperwork, confirm loads

Shippensburg, Pennsylvania, United States

Customer account management: Invoicing, sales order, pre-pay, troubleshooting, inventory transfers, generate various reports as neededAdministrative duties: keyboarding, mail distribution, answer phone, maintain files, handle accounts receivable/accounts payable, Customer relationsTrack Warehouse Inventory, Replenish goodsUsed Microsoft Word, Excel, Citrix, ARS for all work, TAP for accounts payable

My responsibilities as a Refurbisher were to finish the previous days work before starting the current day. That meant finish refurbishing the returned merchandise that needed it and then sort the materials into alphabetical order to be put back onto the shelves to be picked again. Pull totes off of shelves and stack onto a skid that would be taken by hand-jack over to the picking area. Helped process the returns using Visual Link and Ecometry System to help keep count of merchandise count and provide customer service.

Milton, Delaware

Work with the customers, clients, and truck drivers. Making sure the billing was done properly and the drivers got their fair pay. Help resolve any issues the customers had. IFTA training Course.

Gettysburg, Pa

Order office supplies, greeting the public, the normal office things. Being a positive roll model for the young children. Learning and growing with the company and myself.

Bachelor'S Degree, Human Resources Management And Services, 3.6 Gpa

Education record