April Mallery Email & Phone Number

Folsom, CA

• Responsible for product and service SKU setup, options, bundle configuration, and pricing in Salesforce CPQ
• Translate pricing council requirements into CPQ solutions for both new and existing products
• Manage the oversight and adoption of the CPQ system and related processes by the Sales organization
• Identify procedural gaps and work with various teams (Renewals, Legal, Orders) to ensure cross organizational alignment
• Lead the communication, creation, and maintenance of all CPQ standard operating procedure (SOP) documentation, internal job aids, and user guides. Coordinate communications with Sales Enablement to ensure consistent.
• Work closely with Salesforce Admin team to log, prioritize, test, and implement CPQ enhancements in an effort to improve sales effectiveness

Rocklin, CA

• Conducted business reviews of Oracle partners. Interpreted partner agreements to determine compliance within the terms and conditions of the Oracle agreement(s) and Oracle’s pricing, licensing, and business practices
• Worked to educate partners on Oracle licensing and business practices while resolving compliance issues. Ensured proper compensation to Oracle while preserving the partner relationship
• Reconciled software sales activity and support records, working with other Oracle organizations such as Royalty Reporting, Order Administration, Contracts, Alliances, Support, and Sales

Remote Position

• Completed full lifecycle hardware opportunity to order rollout as a result of the Sun Microsystem acquisition. This included business process re-engineering, compiling business requirements, working with IT on.
• Collaborated with various departments to ensure timely resolution or escalation of application issues
• Responsible for ensuring all users were provisioned accordingly with the correct level of data access to remain SOX compliant

Remote Position

• Responsible for defining and implementing global processes in North America Channel Sales Operations
• Completed full lifecycle Partner Relationship Management implementation
• CRM Position and Opportunity Registration subject matter expert
• Assisted in creating global territory coverage model

Rocklin, CA

• Responsible for Americas Sales forecast and global compensation plan hierarchies team within the Shared Services Center located in Bangalore, India
• Worked in a global functional expert capacity, with various departments to ensure processes developed reflected best practices and met requirements
• Created and maintained Sales territories while enforcing established guidelines and policies
• Worked with various lines of business to address operational issues impacting access to leads and opportunities

Redwood Shores, CA

• Responsible for training and supporting Inside Sales on both the CRM and Quoting applications

Redwood Shores, CA

• Oversaw the logistics of sales skills, tools, and process trainings for North America Inside Sales