April Wise Email & Phone Number

Dallas-Fort Worth Metroplex

United States

Supporting the Aerospace, Marine, & Defense Vertical Market within DB Schenker.

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

Support truckload, flatbed, reefer, and LTL customers by sourcing capacity for their needs.

DFW Airport

-Assist in building program Bill of Materials (BOM) to support the receipt of program parts at a 3rd party location (3PL) in Houston, TX -Lead the submission of the BOM into the Warehouse Management System (WMS) for 3PL receipt-Lead the submission of program purchase orders for 3PL receipt -Work closely with 3PL management to ensure program parts are.

Dfw

-Responsible for representing department in daily supply chain meeting with various supply chain departments-Expedite receipt of part on order with various vendors in order to support aircraft return to service -Track part shipments to ensure timely receipt at company stores-Daily communication with vendors to determine ship dates and negotiate terms with.

Irving, TX

-Responsible for maintaining a specific asset pool to support Sikorsky S92 helicopters all over the globe.-Ensure serviceable components are available at aircraft location in time to match demand. -Maintain safety stock levels at bases.-Expedite the return of cores off the base to the correct vendor for repair.-Review and approve repair quotes.-Ensure.

• Operate an inventory room that holds aircraft parts to support NetJets’ aircraft maintenance events (~ 3,00 line items)
• Receive and complete AOG orders from Materials Department in Ohio.
• Issue parts to work order within the Corridor and CribMaster inventory systems.
• Coordinate the return of cores and unused parts to the vendors in the Corridor system.
• Support the Maintenance Manager in parts and warranty issues.
• Ensure all inventory is stocked as required by minimum/maximum reports.

• Coordinate major periodic inspections with engine vendors on behalf of our aftermarket customers.
• Coordinate with vendors for AOG situation on behalf of our aftermarket customers.
• Issue purchase orders for engine work done by our vendors and invoice customers the portions of the event invoicing their aftermarket program does not cover.
• Answer customer inquiries about their program coverage.
• Speak on Cessna’s behalf during customer disputes.

• Receive and interpret spare parts orders received via phone, fax, and email.
• Expedite orders as necessary to meet critical customer schedules.
• Administer warranty and aftermarket programs by settling warranty claims.
• Negotiate warranty terms outside normal policy and procedure.
• Responsible for one of the largest customer accounts within Cessna Service Parts and Programs.

-Research and settle customer invoicing questions and disputes.-Adjudicate warranty claims in accordance with Cessna warranty policies and procedures.-Answer customer questions related to warranty, aftermarket, and spares issues.-Support co-workers at all levels by assisting as needed with claim corrections, correct filing procedures, and answering general.