Innovating the future!- Developing revenue-generation pillars.- Defining product and service offerings.- Establishing company structure and compensation.- Setting goals on future tech and infrastructure development.

Responsible for the day-to-day operations and deadlines for a boutique marketing company.- 100% decrease: Eliminated 5-10 hours of weekly client maintenance.- 100% decrease: Removed human effort, fully automating sales funnels, enabling clients to sell 24/7.- Built data visualization and KPI reporting for $7+ million in revenue.- Saved 100s of hours of process, maintenance, information flows, and task tracking by crafting project management system in Notion.

Oversaw day-to-day operations and sprint-based project management of a 30-person remote team for a sports social media app.- Developed custom Notion centralized hub and project management system.- Created sprint-based JIRA task management workflow.- Streamlined workflow for team cross-collaboration from concept to design to development.- Built data visualization and KPI reporting using Appsflyer, Excel, Hyros, and Mixpanel.

Responsible for HQ operations, tech, and finance for a nationwide professional women's membership.- 400% increase: Saved 6-FTE at HQ operations by revitalizing processes and overhauling information flows.- 300% decrease: Reduced reimbursement time from 3 weeks to 1 week.- 100% decrease: Saved 2-FTE through full automation of 25 volunteer chapter budget tracking (invoices, reimbursements, sponsorships, funds, bonuses).- 85% decrease: Eliminated 15-20 hours of weekly database… Show more Responsible for HQ operations, tech, and finance for a nationwide professional women's membership.- 400% increase: Saved 6-FTE at HQ operations by revitalizing processes and overhauling information flows.- 300% decrease: Reduced reimbursement time from 3 weeks to 1 week.- 100% decrease: Saved 2-FTE through full automation of 25 volunteer chapter budget tracking (invoices, reimbursements, sponsorships, funds, bonuses).- 85% decrease: Eliminated 15-20 hours of weekly database maintenance.Director of Operations• Plan, build, compile and maintain all data, reports, metrics, and statistical information• Maintain accurate membership and board membership access & records• Manage, create processes for, and implement customer service and member support• Manage, create processes for, and implement chapter board service and support• Manage 250+ person nationwide network of volunteers.• Blog content manager• Participate in National Board• Plan and create processes for new member value initiativesDirectory of Technology• Maintain and have an expert-level knowledge of entire tech stack (30+ apps and software)• Provide training for members, board members, and HQ on tech stack• Plan, research, build, maintain, and troubleshoot website - Membership system - Reporting system - Access & permissions• Plan, research, build, maintain, and troubleshoot member value resources• Maintain document drives and password security• Perform administrative access & permissions duties for entire tech stackDirector of Finance• Have a thorough working knowledge of all accounts, assets, debts, expenditures, and revenues• Review and forecast company finances• Create and maintain company budget• Plan, build, maintain, and update chapter budgets (x20)• Maintain and update cash flow document• Set up and maintain Quickbooks• Research and review financial opportunities and business loans Show less

Officiating softball, volleyball, and track & field.- Colorado Volleyball Officials Association (CVOA) Area Co-Director in Greeley.- Member of CVOA Professionalism Committee.- Trained officials at the 2016 Northern Colorado Volleyball Officials Camp.- Officiated 2015 Colorado State Volleyball Championships.- Received 2015 Rookie of the Year for softball in Colorado.- Received 2012 Rookie of the Year for volleyball in Salem, Oregon.

- Managed 6-figure marketing and rebranding projects from kickoff to launch.- Onboarded new clients and client team.- Coordinated global vendors, team personnel, and clientele to ensure projects stayed on or ahead of projected timelines.- Responsible for projects with six-figure budgets.

- Interfaced with global clientele via phone and email.- Consulted on a variety of web development projects, providing insight and advice on best practices.- Fostered long-term client relationships through appreciation measures and project check-ins.

Responsible for the day-to-day operations, customer service, and sales calls for a WordPress development company.- 500% increase: Improved client LTV from $2k average to $10k average.- 400% increase: Doubled annual revenue from $200k to $400k to $800k in successive years.- Managed, delivered, and provided customer service for 60-70 global active web development projects concurrently (~$600k rolling equivalent) from proposal to delivery.- Saved 1000s of hours of maintenance… Show more Responsible for the day-to-day operations, customer service, and sales calls for a WordPress development company.- 500% increase: Improved client LTV from $2k average to $10k average.- 400% increase: Doubled annual revenue from $200k to $400k to $800k in successive years.- Managed, delivered, and provided customer service for 60-70 global active web development projects concurrently (~$600k rolling equivalent) from proposal to delivery.- Saved 1000s of hours of maintenance, process, user submission, task tracking, information flows, and budget tracking.- Customized project management systems.- Streamlined workflows for team cross-collaboration from concept to design to development using Slack and Teamwork.- Provided customer support to worldwide clientele.- Planned and strategized with development team on project specs and process.- Maintained extremely deadline-driven, fast-paced environment.- Managed 4-person remote client relations team using Teamwork. Show less

- Designed and developed print and web marketing materials.- Designed proprietary software interfaces.- Designed business collateral and reports (financial, annual, etc.).- Customized WordPress websites.- Published an ebook on pricing for entrepreneurs called "How Much Should I Charge?"

- Managed blog of 55,000+ monthly readers.- Managed 15-author team of paid and volunteer authors.- Vetted guest authors.- Created publishing schedule and calendar for publish dates and variety.- Proofread and edited blog submissions.- Blogged about the business end of design, freelancing, and small business ownership.

Returned in January of 2012 for part-time work of the same nature as previous assignment.- Fulfilled role as graphic designer, communications and media coordinator for a maternity leave.- Designed and developed trade show promotions, schedule, and materials.- Maintained website content.- Provided B2B and consumer rewards program support.- Created collateral, proposals, and imagery for nationwide sales team.- Researched and recommended potential clients and… Show more Returned in January of 2012 for part-time work of the same nature as previous assignment.- Fulfilled role as graphic designer, communications and media coordinator for a maternity leave.- Designed and developed trade show promotions, schedule, and materials.- Maintained website content.- Provided B2B and consumer rewards program support.- Created collateral, proposals, and imagery for nationwide sales team.- Researched and recommended potential clients and advertising opportunities. Show less

Responsible for the operational efficiency of the graphics department and in-house print shop at a vitamin manufacturing company.Managerial Results- 150% increase: Increased print shop productivity by 1.5 hours daily.- 100% decrease: Eliminated $100k per year of waste due to human entry error.- Built predictive models for print quantities, minimizing overprints.- Led 5-person in-house graphics department and print shop.Graphic Design Accomplishments-… Show more Responsible for the operational efficiency of the graphics department and in-house print shop at a vitamin manufacturing company.Managerial Results- 150% increase: Increased print shop productivity by 1.5 hours daily.- 100% decrease: Eliminated $100k per year of waste due to human entry error.- Built predictive models for print quantities, minimizing overprints.- Led 5-person in-house graphics department and print shop.Graphic Design Accomplishments- Designed packaging, marketing and trade show materials, and business collateral.- Collaborated on the design and development of a Flash-based catalog CD.- Developed dynamic, database-driven website content and performed regular web maintenance.- Worked extensively with in-house print shop.- Communicated with customers worldwide.- Photographed products and retouched images. Show less

• Managed the design/production studio.• Directed, manipulated, and edited digital video and audio. • Collaborated on the design and production of instructional CDs.• Designed posters, brochures, programs, fliers, certificates, placards, and postcards.• Worked directly with digital press operators.• Produced a quarterly technological staff newsletter.