April Chu Email & Phone Number

Toronto, Canada Area

• Manage a PMO team to implement both on-premise and Cloud ERP systems that integrate human capital management, financial management, project control & project management on one platform.
• Design onboarding and training programs, set up project standards and best practices, establish communication channels and project delivery strategies to strengthen team collaboration and enhance service delivery.
• Oversea project roadmap, schedule, budget and resource allocation to ensure project is on time and within budget.
• Manage end-to-end project life cycle, including strategic planning, executing, monitoring and closing phases, utilizing appropriate project tools to analyze, control and report project progress.
• Cultivate client relationships via weekly status calls, onsite visits and daily email communication to manage client expectations and enhance satisfaction.

Markham

• Managed top tier client accounts and projects within the supply chain business to plan & forecast demand against resources, track & report project operations, analyze & manage inventories, and control risks
• Monitored and analyzed departmental KPIs and financial indicators(ICFR) to streamline business processes and optimize project resources
• Acted as the regional quality controller to manage periodic business compliance testings and reviews, liaising with both internal and external stakeholders to ensure industrial standards are met
• Provided planning and budgeting support to PMO/account team in pre-sale and post-sale stages to promote business acquisition

London, Canada Area

• Provided on-going client services and project support to hundreds of sponsor sites, principle investigators, project team members, and regulatory authorities in project initiation, execution and close-out phases
• Conducted data management & quality control activities in accordance with project timelines, SOPs, protocols & regulatory guidelines
• Liaised with internal and external auditors in performing project-specific quality control activities including periodic data testing, system audits to ensure all meet S.O.P guideline and industry best practices
• Evaluated, categorized & detected differences, similarities and changes in trial images and report findings to Manager/Project team on results and data alimonies

Other, Project Management

Professional Development in Project Management

Postgraduate Degree, Non-Profit/Public/Organizational Management

Master Of Education (M.Ed.), Educational Psychology