April Chu Email & Phone Number

Toronto, Canada Area

• Manage a PMO team to implement both on-premise and Cloud ERP systems that integrate human capital management, financial management, project control & project management on one platform. • Design onboarding and training programs, set up project standards and best practices, establish communication channels and project delivery strategies to strengthen team collaboration and enhance service delivery.• Oversea project roadmap, schedule, budget and resource allocation to ensure project is on time and within budget. • Manage end-to-end project life cycle, including strategic planning, executing, monitoring and closing phases, utilizing appropriate project tools to analyze, control and report project progress.• Cultivate client relationships via weekly status calls, onsite visits and daily email communication to manage client expectations and enhance satisfaction.

Markham

• Managed top tier client accounts and projects within the supply chain business to plan & forecast demand against resources, track & report project operations, analyze & manage inventories, and control risks• Monitored and analyzed departmental KPIs and financial indicators(ICFR) to streamline business processes and optimize project resources• Acted as the regional quality controller to manage periodic business compliance testings and reviews, liaising with both internal and external stakeholders to ensure industrial standards are met• Provided planning and budgeting support to PMO/account team in pre-sale and post-sale stages to promote business acquisition

London, Canada Area

•Provided on-going client services and project support to hundreds of sponsor sites, principle investigators, project team members, and regulatory authorities in project initiation, execution and close-out phases•Conducted data management & quality control activities in accordance with project timelines, SOPs, protocols & regulatory guidelines •Liaised with internal and external auditors in performing project-specific quality control activities including periodic data testing, system audits to ensure all meet S.O.P guideline and industry best practices•Evaluated, categorized & detected differences, similarities and changes in trial images and report findings to Manager/Project team on results and data alimonies

Other, Project Management

Professional Development in Project Management

Postgraduate Degree, Non-Profit/Public/Organizational Management

Master Of Education (M.Ed.), Educational Psychology